HIM Clerk

Duties And Responsibilities

• Reviews chart thoroughly to ascertain all pages that need scanned.
• Refers chart to Director, if there is a question regarding whether or not to scan a document.
• Demonstrates and utilizes knowledge of computerized medical records and scanning equipment.
• Maintains quality standards of having 100% of paper medical record scanned appropriately.
• Acts as a resource person to hospital staff for scanning issues.
• Maintains a good working relationship within the department and other departments.
• Identify needed tasks to be completed and perform them so nonproductive time occurs, with no more than one valid complaint occurring per quarter.
• Maintain confidential materials, accessible only to authorized individuals, with no more than one valid complaint occurring per quarter.
• Respond to special requests within a reasonable length of time, with no more than three valid complaints occurring per quarter.
• Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members.
• Answers the telephone by the second ring.
• Maintains a good working relationship with the physicians.
• Performs other duties as assigned.
• Interacts professionally with all visitors and employees.
• Demonstrates the ability to be flexible and organize during stressful situations.
• Manages and operates equipment safely and correctly.
• Accepts other duties as assigned.

Requirements

• Professional Requirements:
• Adheres to dress code, appearance is neat and clean.
• Completes annual education requirements, i.e., mandatory marbled packets.
• Maintains and ensures patient confidentiality at all times.
• Reports to work on time and as scheduled, completes work within designated time; minimal absenteeism (no more than 5 occurrences within a review year).
• Consistently completes and maintains assigned duties.
• Forwards all martially charts to HIM Director after they are scanned.
• Completes an incident report when information is scanned on the wrong account and forwards to the HIM Director.
• Attends annual Hospital Review and Department in-services as scheduled.
• Wears identification while on duty, uses computerized punch time system correctly.
• Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff.
• Represents the organization in a positive and professional manner in the Community.
• Communicates the mission, vision, core values, ethics and goals of the hospital, as well as the mission statement of the department.
• Ensures compliance with policies and procedures regarding department operations, fires, safety and infection control.
• Complies with all organizational policies regarding ethical business practices.
• Regulatory Requirements:
• High School graduate or equivalent.
• A minimum of six months experience in clerical accounting and clerical procedures.
• Knowledge of bookkeeping and accounting procedures.
• A minimum of one year experience in credit and/or collections for a healthcare facility.