HIM Assistant II

Responsibilities

• Reviews 97% of images scanned within 24 hours.
• Identifies at least 98% of documents that are of poor quality.
• Marks for re-scanning 99% of those documents identified.
• Ensures that all scanned documents are positioned correctly.
• Indexes documents to correct encounter and document type at least 99% of the time.
• Verifies that bar-coded documents are correctly indexed.
• Identifies when it is appropriate to split and merge documents at least 99% of the time.
• Splits and merges documents correctly 99% of the time.
• Correctly inserts pages/documents when and where appropriate at least 98% of the time.
• Correctly appends pages/documents when and where appropriate at least 98% of the time.
• Writes each indexed batch to the appropriate queue according to workflow procedure.
• Reviews assigned work queue(s) daily and ensures timely processing of all assignments in the queues.
• Selects appropriate work assignments for analysis from the work queues.
• Reviews each record for missing documents, missing signatures or missing text according to procedure.
• Assigns deficiencies to physician(s) according to procedure with at least 98% accuracy.
• Links signature deficiencies for COLD fed documents to correct physician, if applicable, at least 98% of the time (if applicable).
• Correctly identifies when dictation has not been done and assigns to the correct physician at least 98% of the time.
• Maintains analysis turnaround within required time frame at least 98% of the time.
• Generates physician notification letters according to specified policy.
• Maintains (creates/modifies) physician letter database.
• Answers any questions the physicians may have about their deficiencies and how to access assignments/complete deficiencies on EPF or directs to appropriate person for clarification.
• Monitors reanalysis queue (physician decline queue) daily and reassigns deficiencies when appropriate.
• Verifies physician dictation on the dictation system if physician indicates delinquent records have been dictated and dictated report is not in EPF.
• Interacts with the medical staff including assisting physicians with medical record completion process as appropriate.
• Maintains the highest level of confidentiality.
• Assists in the training of new employees and the cross training of current employees.

Requirements

• A High School Diploma or equivalent required.
• Two or more years of experience in a healthcare Health Information Management setting or graduate from an accredited Health Information Management degree program with eligibility to possess RHIT/RHIA certification.
• Knowledge of medical terminology required.
• Must be able to perform effectively under fluctuating workload.