High Speed Data (HSD) Sr. Systems Engineer (Remote)

About the role

We are open to hiring remote candidates in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.

You will be responsible for deploying, upgrading, and maintaining the High-Speed Data (HSD) infrastructure that supports critical Internet services. This role combines day-to-day administration and troubleshooting with project-based work focused on analysis, design, development, and testing of new and existing technologies. You will manage vendor solutions supporting core platforms such as DNS, DHCP, and DOCSIS provisioning while ensuring compliance with security policies and maintaining high system availability.

Responsibilities

• Assist in designing, implementing, and maintaining core network systems such as products and solutions by Incognito, Infoblox, and Calix, along with other technologies to support and maintain the organization's systems, infrastructure, and data.
• Perform implementation of new software related to Engineering technologies and projects.
• Maintain the lifecycle management environment for all HSD applications.
• Assist with upgrades to technologies that rely upon backend applications.
• Assist with the creation of Low-Level Design (LLD) documentation for configuration templates, method of procedures, application diagrams, knowledge base articles, bill of materials, and support documentation.
• Conduct training for new technology integration, technology upgrades, new product design, and implementation to relevant team members.
• Analyze project requests to estimate time and cost.
• Work as part of a project team to determine requirements, risks, and limitations for each project scope.
• Perform on-call duties, customer equipment escalations, and overnight network changes as assigned.
• Configure, manage, and troubleshoot Linux systems, DOCSIS provisioning, DNS and DHCP configuration, authentication, access policies, and others to ensure optimal network performance, security, and connectivity.
• Utilize Python, Ansible, or other scripting and programming tools, together with strong Linux administration skills to automate tasks, troubleshoot issues, and optimize performance.
• Respond to requests escalated to the HSD Systems Engineering Team and perform on-call duties as assigned, acting as a technical point of contact for the team.

Requirements

• Bachelor’s degree in Computer Science, Information Security, Management Information Systems (MIS), or Computer Information Systems (CIS) from an accredited four-year institution.
• Minimum two years of related progressive experience in a network engineering role.
• Previous working background in an MSO (Multiple System Operators) in the cable industry preferred.
• Linux Administration: 6+ years hands-on experience managing CentOS or RHEL environments.
• Automation & Scripting: Proficiency with Shell, Python, Perl, Docker, and/or Ansible for system automation and orchestration.
• Network Engineering: 4+ years designing, deploying, and operating high-availability corporate and telecommunications networks.
• Demonstrated expertise in advanced troubleshooting and applying industry-standard network-security best practices.
• Must be flexible and able to work on-call outside business hours.
• Position will require up to 10% travel.
• Application design and implementation project experience in one or more of the following areas preferred: DHCP, DNS, NTP.
• Experience with the following vendor products preferred: Incognito, Infoblox.
• Experience with IPv4, IPv6, DHCP, DNS, Docker, LDAP, and other relevant technologies and/or standards preferred.
• Proficiency in networking essentials.
• Ability to manage vendor relationships.
• Ability to troubleshoot escalated issues related to applications.

Preferred Certifications

• CCIE — Cisco Certified Internetwork Expert
• CISSP — Certified Information Systems Security Professional
• RHCSA — Red Hat Certified System Administrator
• RHCE — Red Hat Certified Engineer
• CCSE — Check Point Certified Security Expert
• NSE 7+ — Fortinet Network Security Expert (level 7 or higher)
• F5-CTS — F5 Certified Technology Specialist

Associate-level networking certification required. Professional-level networking certification preferred.

Benefits

• Medical, dental, and vision plans – start when you start.
• Life insurance (self, spouse, children).
• Paid time off (vacation, holiday, and personal/sick days).
• 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation).
• Group Legal plan with Identity Theft Protection.

Additional Perks

• Tuition reimbursement (up to $5,250 in the first year).
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs.
• Advancement opportunities.
• Collaborative work environment.
• FREE Cable One services for associates who live in a serviceable area.