High School Administrative Support Specialist - Ace Academy Lambs Lane

About the role

Are you looking to work in a school division where students are engaged in authentic, challenging, and relevant learning experiences, becoming lifelong contributors and leaders in our dynamic and diverse society? Then look no further! In Albemarle County Public Schools, we work together as a team to end the predictive value of race, class, gender, and special capacities for our children’s success through high-quality teaching and learning for all. We seek to build relationships with families and communities to ensure that every student succeeds. We will know every student! ACPS employees enjoy competitive pay and benefits, including health & dental coverage, retirement, flexible spending accounts, paid time off, wellness program, discounts on gym memberships, and more! Be sure to check out our website to learn more about our Division and our Schools.

Responsibilities

• Responsible for the completion of complex administrative and technical assignments
• Regularly responsible for complex time and attendance-related tasks at the high school level
• Serves as the primary support for high school administrators when resolving office-related matters
• As needed, engages in employee relations in support of the high school administrator
• Communicates with department employees on time and attendance-related issues; provides guidance and training to all staff; troubleshoots problems that arise
• Independently leads complex projects, which may include the preparation of budgetary information and staffing reports
• Prepares a variety of documents for internal and external distribution; formats, edits, updates, and distributes as required; may prepare agendas and other documentation for meetings, including meeting minutes
• Meets/greets/screens customers/visitors; provides assistance as appropriate; may resolve difficult customer-related issues
• Functions as the primary point of contact for partner departments throughout the school division, as needed
• May monitor department accounts and complete bookkeeping tasks
• Maintains in-depth awareness of front-office matters, and provides input/feedback to the high school administrators, as necessary
• Prepares correspondence for the department and responds to general inquiries; composes letters and memoranda independently
• Maintains calendars for high school administrators and schedules appointments with internal and external groups
• Coordinates with peer administrative staff on coverage and other critical matters to the operation
• Responds to difficult customer-related issues and resolves or elevates them when necessary
• Coordinates onboarding and recruitment activities for newly hired employees
• Collects, verifies, and enters complex unit/department-related information into various software programs; works with database support staff to ensure that systems are up-to-date and data is accurate; point of contact for staff that may need assistance with programs
• Establishes and maintains files, frequently of a confidential and/or sensitive nature
• In the absence of a colleague, may be required to manage school registration, substitute teacher coordination, student attendance, or other significant programs associated with school operations
• May maintain inventory of materials, supplies, and/or equipment; may serve as a first contact for office equipment maintenance
• Coordinates high school front office management and maintains oversight of the tasks therein
• May serve on special and/or regular teams