Jobs · OTHR · Arizona

High Risk Authenticator

The RealReal · Phoenix, AZ · 1 mo ago
On-siteOTHR$24.04–$25.5/hrFull-time

About the role

Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting‑edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing on our website. As a High Risk Authenticator, you will leverage your expertise and current industry knowledge to authenticate, evaluate, and inspect various consigned luxury goods. If you are a self‑motivated individual with a background in fashion and a desire to build upon your knowledge of luxury, this could be the perfect match! The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members and a rigorous authentication process overseen by experts.

Responsibilities

  • Review and authenticate luxury handbags, clothing, shoes, and accessories using TRR methodology to meet certain production & quality metrics
  • Use enhanced technology to locate brand identifiers such as holograms, date codes, authenticity cards, hallmarks and designer signatures to determine authenticity of consigned product
  • Evaluate quality of materials and construction
  • Partner with Sr High Risk Authenticators to research items determining style, name, season, and retail price
  • Notate and report details of product into backend TRR system
  • Adhere to acceptance and condition standards

Requirements

Minimum Requirements:

  • Must be a Level 2 certified Authenticator
  • A minimum of 1 to 2 years’ experience in a fashion authentication or appraisal role
  • Understanding of luxury fashion terminology and luxury and contemporary designers
  • Proven ability to excel in a high‑volume, repetitive environment
  • Self‑motivation and a drive to achieve results
  • Exceptional attention to detail and organization skills
  • Adaptability and openness to change
  • Collaborative spirit and high level of integrity
  • Ability to lift and move up to 25 pounds (moving and sorting product, etc.)

Preferred Requirements:

  • Proficiency with Mac OS and Google Suite
  • College degree in fashion studies/merchandising, textiles studies, etc.
  • Strong experience working in Google Slides or Microsoft Powerpoint
  • Proficient in computer technology (typing speed and keyboard shortcuts)
  • Disciplined and organized to follow set processes accurately
  • Understanding of business metrics and how to achieve them

Benefits

  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid parental leave
  • 9 Paid Company Holidays
  • 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

Pay

The expected hourly rate for this role is $24.04‑$25.50. Starting pay is determined by factors such as work location, skills, experience, market demands, and internal parity.

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