High Purity Wastewater Technician
About the role
Veolia is a global leader in environmental services operating across five continents with nearly 218,000 employees, specializing in water, energy, and waste management. Within Veolia, the Water Tech team focuses on solving complex challenges related to water scarcity, quality, productivity, and energy. The High Purity Water Technician position is part of Veolia's AquaServices business (Dayton business unit) and is based in the Ann Arbor, Michigan area.
- Strong mechanical aptitude
- Willingness to learn and ability to take instructions on wastewater treatment processes
- Ability and desire to build and maintain a "team mentality"
- Strong communication skills, both verbally and written
- Independent decision‑making and judgment for commonly encountered problems
- Ability to develop creative and innovative ideas to improve processes
- Highly effective report creation skills, including narrative and data presentation through tables and graphs
- Ability to support a 24/7 operation
- Ability to provide guidance and leadership by exemplifying hard work, attention to detail, fair treatment of team members, and taking responsibility for results
Responsibilities
- Communicate with customers on their needs and requirements, including follow‑up, providing quotes, scheduling cleanings that require downtime, etc.
- Provide mechanical support to deionized water treatment systems at multiple client locations (minimum travel required)
- Troubleshoot and resolve equipment and process issues
- Work independently and as part of a small team
- Maintain a consistent work schedule with minimum overtime
- Build relationships and add value to internal and external stakeholders
- Maintain and repair high purity water equipment (softeners, reverse osmosis, deionized tanks, etc.)
- Collect and test water samples to determine concentration levels and impurities
- Perform all scheduled maintenance, service, and new installations
- Maintain accurate records of client data (hardness, conductivity, meter readings, RO temperatures, pressures, flows)
- Enter and update repair and parts information into Veolia’s data management system
- Coordinate with Veolia’s SDI Operations Manager for ordering tanks, filters, and expendables
- Prepare and send proposals to clients for preventative maintenance work
- Load salt into brine tanks
- Comply with all Veolia and client safety requirements and protocols
- Perform other duties as assigned
Qualifications
- Proficiency with Microsoft Office or Google equivalent
- Strong communication skills, both verbally and written
- Ability to make process changes based on lab data and general process knowledge to correct compliance issues or improve treatment processes
- Ability to evaluate skills and abilities of other operators to assign/delegate tasks (lab analyses, maintenance, preventive maintenance, chemical inventory, waste disposal)
- Ability to evaluate maintenance projects, determine needed outside support, and coordinate/schedule with client maintenance teams or contractors
- Independent scheduling of workload and management of inventories (lab supplies, consumables, equipment parts)
- Willingness and availability to work with fellow operators on off‑shifts when problems arise or assistance is needed
- Ability to access customer sites
- High school diploma or equivalent
- Valid driver’s license (experience driving a small box truck preferred)
- Preferred: 2‑5 years experience in a maintenance/trades environment, with experience in softeners, reverse osmosis, or IONX
- Knowledge of plumbing/electrical wiring desired but not required
- Familiarity with computing systems and Microsoft Office Suite
- Experience with wet chemistry tests (conductivity, hardness, etc.) preferred
- Technical knowledge of basic mechanics, electrical, chemistry, physics, and mathematics
- Ability to utilize, organize, and communicate well within Google Office
- Communication skills to provide clear instructions and information to clients and Veolia personnel
Working Conditions
Typical work occurs in mechanical rooms on a university campus, with systems located on rooftops, mezzanines, and basements. Lighting and temperature vary by location. Proper PPE and Veolia uniforms are provided. Potential exposure to burns, chemicals, dangerous systems, dirt and dust, electrical hazards, grease and oil, loud noises, vibrations, steam, high moisture, and other hazardous conditions. Physical requirements include lifting/carrying up to 75 lb, climbing a vertical ladder up to 30 ft, standing for long periods, walking on uneven surfaces, regular bending, climbing onto and exiting a forklift safely, using extension ladders daily, and maneuvering in tight spaces. Availability for emergency call‑ins or phone support is required.
Schedule
Standard hours are 7:00 AM–3:30 PM; some overtime may be required.