Hidden Grounds Barista - UNC-Wilmington

About the role

Join our team as a full-time Barista at Hidden Grounds, where you'll prepare specialty drinks, assist with food preparation, and handle orders and payments—all while delivering unforgettable customer experiences. This role offers unlimited career growth and opportunities in a fast-paced, social environment.

Responsibilities

• Accurately operate a register/POS and handle cash and credit card transactions.
• Greet and assist customers while anticipating their needs.
• Prepare and serve coffees, teas, and specialty beverages per brand standards.
• Prepare and serve food items in line with location standards.
• Count, organize, and balance cash drawer; fill out cashier slips and make deposits.
• Adhere to cash handling policies and procedures.
• Set up and break down coffee bar, stations, or store, including cleaning and sanitizing.
• Maintain a clean and sanitary work area.
• Stock beverage coolers, grab-and-go items, service ware, and condiments.
• Follow health, safety, and sanitation guidelines for all products.
• Prepare coffee, espresso, tea, and food items according to Hidden Grounds recipes and quality standards.
• Deliver exceptional hospitality in every interaction.
• Maintain consistency and attention to detail.
• Keep the café clean, organized, and well-stocked.
• Demonstrate reliability, accountability, and professionalism.
• Follow company recipes, procedures, and operational standards.
• Support teammates and contribute to a positive work environment.
• Perform other duties as assigned by management.

Requirements

• Previous customer service experience preferred.
• Previous cash handling experience preferred.
• Previous experience as a barista preferred.
• Basic math and counting skills required.
• Ability to work independently with limited supervision.
• Must follow required dress code as assigned.
• Able to read and communicate in English and follow recipes.
• Complete Food Handling Certification as required.
• Strong communication and multitasking skills.
• Ability to work in a fast-paced environment with a positive attitude.
• Availability to work flexible hours, including weekends and holidays.

Physical Demands

• Lifting, bending, pushing, pulling, and/or extended walking and standing.
• May require uniforms and/or usage of Personal Protective Equipment (PPE).

About the Company

At Aramark, we believe every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth.