HHC-Winnsboro - Sales Associate

Key Duties And Responsibilities

• Greet customers and provide friendly, helpful service
• Assist customers in locating products and making purchasing decisions
• Answer questions about merchandise, pricing, and promotions
• Operate the cash register, handle payments, and issue receipts
• Maintain a clean, organized, and well-stocked sales floor
• Replenish inventory and organize displays as needed
• Follow all company policies and procedures, including loss prevention
• Aid in opening and closing duties as required
• Handle customer complaints or direct them to a manager when necessary
• Stay informed on new products, sales, and store promotions
• Smile and greet all customers who enter the department or come within a normal speaking radius of the sales associate.
• Practice excellent customer service and listen intently to customer needs.
• Build customer confidence by supplying product knowledge and technical assistance as it relates to the selection, use, and installation of products sold by CNRG.
• Perform sales counter functions such as order entry, special orders, and price lookup.
• Accept and respond to telephone inquiries from customers in a polite manner that provides the information sought by the customer.
• Write sales orders and special orders using CNRG point-of-sale systems in an appropriate manner and so orders are processed completely and correctly by suppliers the first time.
• Aid in cycle counting of inventory according to a schedule established by management.
• Aid in customer loading of items purchased in the store as necessary.

Qualifications

• Must be able to perform each duty and responsibility in a satisfactory manner.
• Previous work experience dealing with retail sales or general customer service.
• Strong math, reading, writing, and speaking skills, and a friendly demeanor.
• Problem-solving ability and good organizational skills, and must be able to communicate using telephone and e-mail.
• Basic knowledge of lumber, building materials, or general hardware merchandise is required, and specific departmental expertise is preferred.
• Able to lift and load merchandise weighing up to 100 lbs. for various amounts of time, lift and load merchandise over six feet off the ground, climb a ladder, and maneuver safely at the store.
• A high school diploma or equivalent is preferred.

Benefits

• All levels of employment enjoy our fantastic employee discount
• 401k with employer match
• Employee Assistance Program
• Part-Time benefits include Vision, Dental, Critical Illness, and an Accident plan
• Full-Time benefits include the additional benefits of Medical, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance, Will prep services

Pay

The job is an hourly position (non-exempt from overtime).

Schedule

The job is an hourly position (non-exempt from overtime).