Helper (Inside Machinist) - Steel America (Job ID: 1375)
Colonna's Shipyard · Norfolk, VA · 2 wk ago
On-siteManagementFull-time
About the role
This is an entry-level position that requires strong communication skills and a passion for customer service.Responsibilities
- Handle incoming calls and emails from customers
- Answer questions and provide solutions to customer inquiries
- Process customer orders and track shipments
- Respond to customer complaints and resolve issues
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Basic computer skills including email and internet navigation
- Ability to work independently and manage time effectively
Qualifications
- Experience in a customer service role preferred
- Knowledge of CRM systems beneficial
Skills
- Customer service skills
- Problem-solving abilities
- Attention to detail
Benefits
- Flexible schedule
- Comprehensive health insurance options
- 401(k) plan with company match
- Professional development opportunities