Helper

About the role

The Driver Helper rides on the vehicle and assists the Driver in providing prompt, courteous and complete waste removal services for customers who reside on a designated residential route. The position is responsible for safely loading waste, as well as carrying bags and containers to the vehicle for disposal. The Helper also helps to maintain the cleanliness of the vehicle and directs the Driver from the ground while maneuvering.

Responsibilities

• Ride on the vehicle to assist the Driver while servicing customers on a designated route.
• Operate packing mechanism and various levers and handles to activate the lifting and loading mechanism.
• Clean waste from the packer blade and truck body on each disposal trip; spray and clean the hopper and truck, if applicable.
• Perform complete pre‑ and post‑operation inspection of the vehicle in accordance with company policy; report any safety issues on standard reports.
• Courteously interact with all customers, dispatchers and others daily to ensure routes are serviced in a timely and professional manner.
• Continuously monitor waste for evidence of unacceptable waste.
• Clean area around an accidental waste spill, ensuring adherence to all applicable safety standards and policies.
• Maintain adherence to required productivity standards for the department to ensure all customers are serviced efficiently.
• Follow all required safety policies and procedures.
• Perform other job‑related duties as assigned, including additional duties as needed.

Qualifications

• High School Diploma.
• 1–3 years of experience in a similar position.
• Experience in the solid waste industry preferred.
• Ability to perform essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Physical Demands

The role requires heavy lifting (50–100 pounds) and is performed in a shop/outdoor environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The position involves outdoor work in various weather conditions while performing waste removal duties. Additional related duties may be required as needed.