Help Desk Technician (Immediate Opening)

Qualifications

• High School Diploma. Some college preferred.

Responsibilities

• Support the school's technology needs by assisting with the distribution, collection, basic troubleshooting, and repair coordination of student Chromebooks.
• Promote teamwork to achieve goals.
• Interpret, comprehend and apply policies and procedures related to assigned duties and responsibilities of the job.
• Absorb and apply new skills as deemed necessary by the Director of Technology.
• Transport a variety of items (e.g. equipment, supplies) throughout the school building.
• Maintain records and inventory of fixed assets.
• Provide on-site support for student Chromebooks.
• Organize and maintain inventory.
• Aid with device check-in and check-out.
• Prepare devices for shipment when repairs are needed.
• Help ensure smooth day-to-day operation of technology.
• Provide "help desk" service to the school community.

Requirements

• Well-organized, self-motivated, goal oriented, with strong analytical and problem-solving skills.
• Outgoing, dependable, customer service oriented, attention to detail.
• Actively contribute to ongoing process.
• Understand, follow and carry out oral and written communication.
• Communicate in a clear and concise manner.
• Interact with others using tact, patience, diplomacy and respect.

Skills

• Basic troubleshooting and repair coordination of student Chromebooks.
• Teamwork and collaboration.
• Interpretation and comprehension of policies and procedures.
• Effective communication and problem-solving skills.
• Physical stamina to perform tasks such as lifting and moving items.

Benefits

• 198 days of employment.
• Salary to be established by the Board.

Pay

• To be established by the Board.

Schedule

• Not specified.

Terms of Employment

• 198 days of employment.
• Salary to be established by the Board.