Help Desk Support - Tier I / II
Crestwood Behavioral Health, Inc. · Stockton, CA · 3 wk ago
On-siteInformation Technology$25–$28/hrFull-time
Job Duties
- Assists the Help Desk Supervisor with overall Help Desk customer satisfaction assurance, through production of metrics and ticket review.
- Provides technical support as first point of contact for resolution of problems pertaining to all automated systems within the Crestwood Group.
Qualifications
- Associate's degree and/or certificate required in Information Systems or related field (Tier II)
- Minimum of 4 years' experience in IT Help Desk operations.
- Must have a working concept and knowledge of managing and maintaining a Windows environment.
- Experience with ManageEngine, Service Desk tools, or other similar help desk software.
- UNIX experience is desired.
Benefits
- Coverage for Medical, Dental, and Vision
- Life Insurance
- Vacation
- Mental Health Days
- Paid Sick Leave
- Sick Leave Buy Back
- 401(k) Retirement
- Scholarship Program
- Qualifying Supervision for BBS Associates
- Competitive Pay
- Paid Holidays
- Service Awards
- Jury Duty Pay
Pay
$25 - $28 USD
About the Role
Join our Crestwood family and be part of an organization that puts people first. For more than 50+ years, Crestwood has been committed to creating innovative recovery programs and developing compassionate communities that support each client in their journey. Our model of care focuses on a personal and self-directed process that empowers the people we serve and helps them to develop the skills to thrive!
Benefits
- Coverage for Medical, Dental, and Vision
- Life Insurance
- Vacation
- Mental Health Days
- Paid Sick Leave
- Sick Leave Buy Back
- 401(k) Retirement
- Scholarship Program
- Qualifying Supervision for BBS Associates
- Competitive Pay
- Paid Holidays
- Service Awards
- Jury Duty Pay
Application Instructions
To apply for this position, please visit our Career Page at https://workatcrestwood.com/.