Jobs · Information Technology · California

Help Desk Support Representative

TravisMathew · Huntington Beach, CA · 3 days ago
On-siteInformation TechnologyFull-time

Roles and Responsibilities

  • Perform computer operational maintenance which includes the ability to install, setup, configure troubleshoot, and optimize client computer systems, peripherals, and components
  • Create and update incidents within ticket tracking system including detailed incident and resolution information
  • Configure and support anti-virus/anti-malware software and promptly address any reported security breaches
  • Update existing documentation as needed and create standard operating procedures and support KBs
  • Maintain assets (i.e., laptops, workstations, mobile devices, etc.) and updated inventory lists
  • Support new hire account creation, computer set-up and user orientation as needed
  • Ensure critical support issues are escalated as appropriate with internal and external resources to meet or exceed agreed upon service level agreement guidelines
  • Identifies and troubleshoots problems individually or as a part of a team and provides basic problem analysis and solution implementation that follows established technical guidelines
  • Support new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer set-up and user orientation as needed
  • Supports new hire account creation, computer

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