Help Desk Support Representative
TravisMathew · Huntington Beach, CA · 3 days ago
On-siteInformation TechnologyFull-time
Roles and Responsibilities
- Perform computer operational maintenance which includes the ability to install, setup, configure troubleshoot, and optimize client computer systems, peripherals, and components
- Create and update incidents within ticket tracking system including detailed incident and resolution information
- Configure and support anti-virus/anti-malware software and promptly address any reported security breaches
- Update existing documentation as needed and create standard operating procedures and support KBs
- Maintain assets (i.e., laptops, workstations, mobile devices, etc.) and updated inventory lists
- Support new hire account creation, computer set-up and user orientation as needed
- Ensure critical support issues are escalated as appropriate with internal and external resources to meet or exceed agreed upon service level agreement guidelines
- Identifies and troubleshoots problems individually or as a part of a team and provides basic problem analysis and solution implementation that follows established technical guidelines
- Support new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer set-up and user orientation as needed
- Supports new hire account creation, computer