Help desk II

About the role

Let Vaco serve as your advocate in presenting you to clients who are looking for IT help desk professionals. Our recruiting staff gives you an advantage over your competition by promoting your strengths and assets directly to hiring managers while helping you to be more prepared for your interviews.

Responsibilities

• Solve IT helpdesk tickets
• Support Office 365
• Support Active Directory
• Document ticketing system
• Provide customer service
• Perform desktop support

Requirements

• Experience with help desk support in Windows Environments
• Experience with Active Directory
• Experience with MS. office 365
• Able to do tier one and tier two helpdesk support
• Experience with desktop support
• Experience with ticketing system
• Experience with documenting tickets

Qualifications

Desired Skills and Experience:

• Experience with help desk support in Windows Environments
• Experience with Active Directory
• Experience with MS. office 365
• Able to do tier one and tier two helpdesk support
• Experience with desktop support
• Experience with ticketing system
• Experience with documenting tickets

Skills

Desired Skills and Experience:

• Experience with help desk support in Windows Environments
• Experience with Active Directory
• Experience with MS. office 365
• Able to do tier one and tier two helpdesk support
• Experience with desktop support
• Experience with ticketing system
• Experience with documenting tickets

Benefits

• Medical
• Dental
• Vision
• 401(k) retirement plan

Pay

Desired Skills and Experience:

• Experience with help desk support in Windows Environments
• Experience with Active Directory
• Experience with MS. office 365
• Able to do tier one and tier two helpdesk support
• Experience with desktop support
• Experience with ticketing system
• Experience with documenting tickets

Schedule

Not specified

Benefits

• Medical
• Dental
• Vision
• 401(k) retirement plan