Help Desk Engineer

Basic Requirements

• Security+ Cert
• 10 years of experience as a System Administrator
• Bachelor’s degree in a technical discipline
• 5 additional years of experience as a System Administrator may be substituted for a degree

Job Description

Handling both initial Help Desk inquiries (Tier 1) and escalated, complex problems (Tier 2).

Configuring and managing both UNIX and Windows operating systems, and implementing enhancements to improve system reliability and performance.

Required Experience

• Experience with AWS
• Intermediate Linux
• Windows 10/11, Windows server 2022
• Bash/other scripting

Pay

$140,000 - $150,000 annually

Schedule

This is a full time position

Benefits

• 25 days PTO
• 11 paid holidays
• 100% employer-paid healthcare for employees and dependents – available day 1
• 8% 401(k) employer match – immediate vesting

Qualifications

Shield Consulting Solutions is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.