Helly Hansen - Sales Associate @ Parkite on Main

Kontoor Brands is a portfolio of three iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Founded in Norway in 1877, Helly Hansen develops professional-grade apparel for the world’s harshest environments, with a legacy of first-to-market innovations in waterproof fabrics, fleece, technical base layers, and award-winning technologies such as H2Flow™, Lifaloft™, and Lifa Infinity Pro™. Helly Hansen is a leader in technical sailing and performance ski apparel, trusted by over 55,000 professionals, Olympians, national teams, and more than 200 ski resorts worldwide.

About the role

The Part Time Sales Associate supports sales performance, delivers exceptional customer experience, and executes day-to-day store operations. This role follows customer engagement strategies and maintains merchandising standards to support a positive customer experience. Minimum availability of 12 hours per week including one weekend day is required; additional availability is a plus.

Responsibilities

Brand Experience & Customer Service

• Ensure excellence in customer service by upholding high retail standards for an in-store experience aligned with company standards.
• Initiate conversations with all customers, building relationships to learn interests and identify products to suggest.
• Assist customers in the fitting room.
• Recommend products aligned with customer needs and preferences through suggestive selling and encourage purchase.
• Build brand loyalty by promoting the rewards program and achieving weekly loyalty sign-up goals.
• Learn about new products and trends to better engage customers.
• Consistently achieve personal sales targets and contribute to overall store performance.
• Provide information and advice on product performance, features, and specifications.

Visual, Operation, and Safety

• Maintain visual merchandising standards and ensure the sales floor is clean, organized, and well-stocked.
• Assist in daily store operations, including opening and closing procedures, accurately process transactions, handle cash, and maintain point-of-sale integrity.
• Follow all company and store policies, processes, and procedures.
• React quickly to all customer and/or employee injuries and report them immediately to the manager on duty.
• Participate in Loss Prevention Audits, understand and comply with company loss prevention policies to minimize store shrink.

Competencies

• Bold Accountability: Demonstrate accountability and follow through on assigned responsibilities.
• Customer Centric Innovation: Passion for the brand and knowledge of the customer and products.
• Empowered Collaboration: Promote an environment that encourages feedback, belonging, participation, creativity, and learning by communicating best practices and ideas.
• Global Agility: Willingness to make changes as suggested by manager on duty to meet store goals and create a positive work environment.
• Strategic Foresight: Take initiative to work ahead, seeking guidance when appropriate.
• Purposeful Integrity: Respect the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
• Urgency for Impact: Act quickly to support sales, loyalty enrollment, and service goals.

Requirements

• Must be a minimum of 16 years of age or older.
• Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business.
• Minimum availability of 12 hours per week including one weekend day.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to communicate clearly and respectfully with customers and team members.
• Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
• Stand and move throughout the store during scheduled shifts.
• Walk and move to assist customers, retrieve merchandise, and recover the store.
• Lift and carry, ability to maneuver and/or lift 25 lbs. regularly, and up to 50 lbs. occasionally.
• Ability to push/pull full racks of merchandise for restocking the store.
• Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
• Manual labor occasionally required to assemble displays and/or rearrange the store layout.
• Vision to accurately read labels, assist customers, and perform tasks that require attention to detail.
• Ability to use fine manipulation and grasp with hands to sort and organize clothing (e.g., place on hangers, folding, organize in color/size order).

Pay and Benefits

Pay range for this position is $18 – $22.25 per hour.

• 401(k) with company match
• Employee assistance program
• Employee discounts
• Flexible schedule
• Paid Time Off including vacation and sick time
• Bonuses based on achieving store and personal targets