Heavy Metal Technician III

Position Summary

This position is responsible for the accurate and timely testing of consumer products, reporting data, and writing technical reports.

Duties and Responsibilities

• Access the latest revisions of standards, protocols, and test methods, with direction.
• Evaluate products submitted for testing for quality/safety issues, with direction from senior staff in a limited scope.
• Prepare a variety of samples for testing using prescribed testing methods, following testing standards/specifications, in a limited scope.
• Conduct testing or analyze a variety of consumer products for basic bench analysis and limited analytical instrumentation using prescribed testing methods, following testing standards/specifications appropriate to the sample, in a limited scope.
• Use and verify (if applicable) test equipment and instruments, and maintain record‑keeping system for calibration/quality system integrity with direction.
• Maintain test equipment, supplies, lab cleanliness (and limited analytical instrumentation).
• Accurately record test data per BV Quality guidelines.
• Assist with department testing in other areas, with direction, as required.
• Organize and manage workload to meet or exceed laboratory turnaround time and client expectations.
• Assist in the technical and administrative aspects of various departmental projects as directed.
• Accurately compile data, prepare and review written technical reports in a limited scope.
• Interface with senior staff for direction on interpretations pertaining to compliance and standards.
• Identify and troubleshoot technical issues in a limited scope with direction from senior staff.
• Adhere to the requirements of the Bureau Veritas Consumer Products Services Quality System.
• Provide feedback to department manager regarding departmental systems, processes and recommendations for improvements and meeting department/quality objectives.
• Follow the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc. Safety/Chemical Hygiene Plan.
• Other duties as defined by manager, department needs and workload.

Additional Responsibilities – Technician II

• Evaluate test results data, with direction.
• Interpret and apply industry standards within a limited scope and with direction.
• Offer problem resolution for client issues/questions, aiming to enhance client satisfaction and improve client relations.
• Conduct verbal and written communications with internal clients regarding administrative and technical issues, with direction.
• Participate with senior staff in client meetings/visits, when appropriate.
• Identify and troubleshoot technical issues in a limited scope.
• Consult with other technicians/engineers on various issues, seeking direction as needed.
• Write, train, implement and update lab procedures with direction from senior staff.

Additional Responsibilities – Technician III

• Independently evaluate test results data.
• Review contract requirements prior to testing to ensure adherence, in a limited scope.
• Train employees on sample preparation/testing methods and procedures.
• Interpret and apply industry standards within a limited scope.
• Organize and monitor workflow of other technicians in the lab.
• Provide direction/mentoring to other technicians.
• Assist in the development of test specifications/methods with direction from senior staff.
• Participate in client visits/meetings, when appropriate.
• Prepare quotes with client services in a limited scope and with direction.
• Identify and implement improvements in testing quality, accuracy, and efficiency.
• Develop/update test protocols to include current and correct testing that incorporate client‑specific requirements.
• Assist with any special projects as needed.
• Assist with report writing by consolidating data and filling data into protocols.

Required Skills & Proficiencies

• Problem solving and process improvement ability.
• Written and verbal communication skills.
• Organization and time management skills.
• Ability to perform multiple tasks.
• Ability to prioritize individual workload to meet or exceed deadlines.
• Individual and team work ethic.
• Basic computer skills: Windows, Word & Excel.
• Attention to detail.
• Technical aptitude.

Education and Experience

Technician I: High school diploma or equivalent and 1 year related experience; or 2‑year technical degree.

Technician II: High school diploma or equivalent and 1‑3 years related experience; or 2‑year technical degree and 6‑12 months related experience; or 4‑year technical degree.

Technician III: 2‑year technical degree and 2‑4 years related experience; or 4‑year technical degree and 6 months related experience.

Compensation

Compensation Range: $20‑$22 an hour. Actual compensation may vary based on location, education, experience, and skill set.