Hearing Instrument Specialist / Licensed Hearing Aid Dispenser

Patient Care & Clinical Responsibilities

• Conduct comprehensive hearing evaluations in accordance with Rhode Island licensing guidelines
• Recommend personalized hearing solutions based on patient needs, lifestyle, and hearing goals
• Fit, program, and adjust hearing instruments to ensure optimal comfort and performance
• Provide ongoing follow-up care, counseling, and long-term patient support
• Educate patients and their families on hearing loss, treatment options, and device use
• Perform in-office cleanings, troubleshooting, and minor repairs

Patient Experience & Relationship Building

• Build long-term, trusted patient relationships through education and high-touch care
• Deliver a compassionate, supportive experience aligned with a “patient for life” approach
• Ensure consistent communication and follow-up to drive patient satisfaction and retention
• Support clinic growth through patient retention, referrals, and local outreach efforts
• Contribute to appointment conversion and overall clinic performance

Qualifications

• Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (required)
• Strong communication, counseling, and patient education skills
• Ability to work both independently and collaboratively in a team environment
• High level of professionalism, organization, and attention to detail
• A patient-first mindset and passion for improving quality of life through better hearing

Benefits

• 401(k) with matching
• Medical, dental, and vision insurance
• Employer-paid life insurance
• Optional supplemental life & AD&D
• Critical illness & hospital indemnity coverage
• Short-term & long-term disability
• Paid time off
• Employee discounts

Pay

• Total Compensation: $90,000.00 (Base + Commission)

Schedule

• In-person – Cranston, RI