Hearing Instrument Specialist

HearingLife is a national hearing care company under the Demant umbrella and in association with Oticon. Built on a heritage of care, health, and innovation since 1904, HearingLife operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.

Responsibilities

• Provide clinical expertise to diagnose and treat hearing loss while ensuring a positive patient experience.
• Act in accordance with industry and state professional licensing standards.
• Grow your patient population and meet practice financial goals.
• Deliver quality care and aftercare of dispensing services, including hearing tests and hearing aid fittings.
• Educate and train hearing aid users on best practices.
• Perform checks on hearing aids and other amplification devices, including troubleshooting, repairs, earmold maintenance, and cleaning.
• Achieve practice growth with a focus on sales and key business metrics while maintaining ethical standards.
• Conduct local community outreach, including health fairs and developing physician relationships.
• Counsel patients on the purchase of hearing aids, devices, and accessories.
• Maintain a current understanding of third-party payors and various payment methods in accordance with federal and state laws.
• Understand and meet monthly, quarterly, and yearly clinical finance targets in collaboration with your PCC and Manager.
• Support Telehealth initiatives (Remote Care) to expand patient care, including conducting remote hearing tests and coaching patients on hearing aid devices.
• Maintain continuing education requirements based on state regulations.
• Operate audiometric equipment and interpret results for patients in an easily understandable manner.
• Lead, mentor, and participate in growth initiatives, including the Amplify Leadership Program for one-on-one guidance and leadership development.
• Act as a proctor or mentor for the next generation of Hearing Care Professionals.
• All other duties as assigned.

Requirements

• Active Hearing Aid Dispensing License or Audiology License in accordance with state requirements.
• 2+ years of Hearing Aid sales experience or 2 years of equivalent industry training under a licensed HIS or AuD.

Benefits

• PTO & Paid Holidays.
• Medical, dental, vision, and HSA.
• 401K with company match.
• Tuition Reimbursement.
• Maternity Leave.
• Short-Term and Long-Term Disability coverage.
• Free Life Insurance.
• Pet Insurance.
• Steeply discounted Hearing Aids and Products for you and your family members.
• Daycare Flex Savings Plan.
• CEU Reimbursement.

Pay

Base Salary: $65,000–$90,000 + uncapped commission.