Hearing Instrument Specialist

About the role

Position Type: Full-Time, In-Office

Location: Southport, NC

HearingLife is seeking a full-time Hearing Aid Specialist to join our in-office clinical team. This role is responsible for providing comprehensive hearing healthcare services while delivering an exceptional patient experience.

Candidates must be licensed in accordance with state requirements.

About HearingLife: HearingLife is a national hearing care provider operating more than 600 hearing care centers across 42 states. As part of the Demant Group and in association with Oticon, HearingLife has a long-standing heritage of care, health, and innovation dating back to 1904. Our mission is to help more people hear better through personalized, results-driven hearing healthcare.

Responsibilities

• Evaluate, diagnose, and treat hearing loss in accordance with clinical and state licensing standards
• Conduct hearing assessments, hearing aid fittings, and patient education on device use and care
• Provide quality aftercare services including troubleshooting, repairs, and hearing aid maintenance
• Counsel patients on hearing aid and accessory options, including payment methods and third-party payor processes in compliance with federal and state regulations
• Achieve clinic growth goals while maintaining ethical clinical and sales practices
• Participate in community outreach activities, including health fairs and physician relationship development
• Collaborate with Patient Care Coordinators and clinic leadership to meet monthly, quarterly, and annual financial performance goals
• Support telehealth and remote care initiatives, including remote hearing tests and patient coaching
• Maintain required continuing education and licensure compliance
• Operate audiometric equipment and accurately interpret test results
• Clearly communicate test outcomes and recommended treatment plans to patients in an easy-to-understand manner
• Participate in leadership development and growth initiatives
• Opportunity to mentor or precept future hearing care professionals
• Internal advancement opportunities into senior and leadership roles

Qualifications

• Active Hearing Instrument Specialist license
• 5+ years experience in Hearing Aid Fitting and Dispensing

Benefits

• Paid time off and paid holidays
• Medical, dental, vision, and health savings account (HSA)
• 401(k) plan with employer match
• Tuition reimbursement and continuing education reimbursement
• Maternity leave
• Short-term and long-term disability coverage
• Company-paid life insurance
• Pet insurance
• Employee and family discounts on hearing aids and related products
• Dependent care flexible spending plan

Pay

Compensation $70,000-$80,000+ uncapped commission

Schedule

Full-Time, In-Office