Hearing Care Provider-Plainfield

Essential Duties And Responsibilities

• Perform comprehensive hearing evaluation, hearing aid selection and fitting for all clients, employing best practices as defined by our client-centric service model of Simply Excellent Hearing Care.
• Routinely demonstrates hearing aids as part of annual evaluations for clients to experience the sound and create the ‘wow’ moment of a personalized auditory simulation.
• Evaluate test results in conjunction with client needs' assessment to make a personalized recommendation.
• Offers recommendation based on maximizing client benefits.
• Perform routine follow-ups, clean and check, and hearing aid repairs.
• Maintain skills in ear impression taking, earmold modification and recommendation of ALD accessories.
• Embody HearUSA's ambition of Changing Lives through Simply Excellent Hearing Care.
• Partner with the District manager, HCP Team Leads and L&D to adopt new initiatives aimed to grow your Center's revenue and change more lives.
• Successfully completes one community outreach and/or physician marketing per quarter.
• Comply with all State license laws, FDA guidelines, WSA policies and HearUSA Quality Practice Guidelines (QPG).
• Operates in a HIPAA compliant manner, with documentation, outcome notes and referrals completed for all clients.
• Engage in Continued Professional Development to maintain expertise in all aspects of service delivery, from consultative counseling to the selling, fitting and troubleshooting of current hearing aid technology.

Requirements

• Experience in a similar Audiology or Hearing Aid Specialist role.
• Active state license in Audiology and/or hearing aid dispensing. 1-5 years of experience preferred.
• Ability to pay close attention to detail with a high degree of accuracy.
• Basic or advanced written communication skills.
• Experience interacting with customers/clients.
• Ability to communicate detailed or technical information clearly, accurately and concisely.
• Ability to work quickly, accurately and independently in a fast paced environment.

Growth

• A structure of field support for your hearing center.
• A professional development team of dedicated Regional Training Managers.
• Continuing education, LinkedIn Learning & licensing reimbursement.
• Career advancement pathways such as Hearing Care Provider and Client Experience Specialist Team Lead, Hearing Care Provider Advisory Board member, or District Manager.
• Paid externships and a Hearing Instrument Specialist Trainee program.

The Support Of a Leader In Hearing Health

• HearUSA accepts the most insurance plans in the industry, has extensive network coverage, advanced online services, and pioneering technology.
• We draw on the expertise and hearing care services of more than 360 hearing centers across the U.S.
• HearUSA is also part of the WSA family, a global leader with over 11,000 employees in 125 markets and 2 global headquarters.

Lifestyle & Benefits

• Comprehensive Benefits Package.
• Paid Holidays & PTO Policy.
• Tuition Reimbursement.
• Employee, Family & Friends Hearing Aid Discount Program.
• Service Days & Diversity, Equity & Inclusion Initiatives.