Healthcare Transformation Project Manager
General Purpose of the Job
The Healthcare Transformation Project Manager is responsible for end-to-end management of strategic initiatives within a Federally Qualified Health Center (FQHC), with a strong emphasis on execution, accountability, and successful outcomes.
Essential Duties & Responsibilities
Lead end-to-end project management, including initiation, planning, execution, monitoring, and closeout.
Lead organizational change management efforts, including stakeholder engagement, communication planning, and adoption strategies to ensure sustained success of new initiatives.
Develop detailed project plans outlining scope, timelines, milestones, roadblocks, deliverables, and resource allocation.
Establish clear project goals, success metrics, and accountability structures.
Drive projects to completion, ensuring deadlines and deliverables are consistently met.
Proactively manage competing priorities and adjust plans to maintain progress.
Build and maintain strong relationships with clinical, operational, and executive stakeholders to drive alignment, resolve conflicts, and ensure project success.
Carefully coordinate with external vendors, consultants, and partners to ensure deliverables meet organizational expectations and timelines.
Monitor project performance using defined KPIs, dashboards, and status reports.
Conduct regular project status meetings and provide clear updates to leadership and stakeholders.
Identify risks, barriers, and dependencies early; implement mitigation and escalation strategies.
Ensure all deliverables are completed, documented, and formally closed out.
Maintain organized project documentation for transparency, compliance, and continuity.
Properly utilize and maintain all projects within the organization’s project management software (currently Monday.com), ensuring accurate tracking, timely updates, and visibility across stakeholders.
Monitor project budgets, resource utilization, and return on investment to ensure financial sustainability and alignment with organizational priorities.
Actively contribute to project work, including workflow redesign, process improvement, and operational implementation.
Troubleshoot issues during implementation and ensure timely resolution.
Aid with staff training, adoption, and transition to new workflows.
Collaborate with IT and clinical informatics teams to support the implementation and optimization of health information systems and digital tools.
Manage projects aligned with FQHC priorities such as access to care, UDS quality measures, care coordination, and population health outcomes.
Support execution of grant-funded initiatives (e.g., HRSA programs), ensuring milestones and reporting requirements are met.
Ensure alignment with Patient-Centered Medical Home (PCMH) standards and value-based care initiatives.
Translate organizational strategy into actionable project plans, ensuring initiatives are aligned with strategic priorities and measurable outcomes.
Qualifications & Experience
Bachelor’s degree in Healthcare Administration, Public Health, Business, or related field (Master’s preferred).
Four (4) to eight (8) years of experience managing and delivering complex healthcare projects, preferably in a healthcare setting.
Demonstrated success in driving projects through to completion with measurable outcomes.
Strong project management expertise, including planning, tracking, risk management and closeout.
Proven ability to manage multiple projects simultaneously in a fast-paced environment.
Knowledge of FQHC operations, HRSA requirements, and quality reporting frameworks (UDS, HEDIS).
Experience with project management tools.
Strong analytical, organizational, and problem-solving skills.
Excellent communication and stakeholder management abilities.
Necessary Skills & Abilities
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills: Basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software – eClinicalWorks a plus).
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel
Means and Ability to travel between sites required.