Healthcare Simulations Operator with Security Clearance

About the role

The Walter Reed National Military Medical Center Simulation Center provides state-of-the-art medical training for service members to enhance clinical skills, improve patient safety, and increase medical readiness. The center utilizes a multi-modal approach to deliver realistic and immersive learning experiences. This position is onsite in Bethesda, MD.

Responsibilities

• Setup and Breakdown: Prepare and break down simulation training environments for each scheduled event. This includes arranging the physical space, positioning manikins, setting up task trainers, and ensuring all required medical props and supplies are present and functional.
• Technology Preparation: Configure and test all simulation modalities prior to the start of a training event, including:
  • High-technology manikins and their associated operating systems
  • Augmented Reality (AR) and Virtual Reality (VR) headsets and software
  • Audio/visual recording and debriefing systems
  • Immersive room environmental controls (lighting, sound, and visual projections)
• Event Operation: Operate simulation technologies during training scenarios:
  • Program and run manikin physiological responses in accordance with scenario scripts and instructor guidance
  • Activate and manage AR/VR scenarios
  • Control the immersive room experience to match training objectives
  • Play the role of confederates (e.g., voice of the patient, lab technician) as required
• Standardized Patients (SP) Support: Assist with the technical aspects of SP-based encounters, such as managing recording equipment and ensuring a smooth flow for learners.
• Equipment and Technology Management:
  • Preventative Maintenance: Conduct routine and preventative maintenance on all simulation equipment (cleaning, software updates, calibration, battery management for manikins, trainers, and VR/AR systems).
  • Troubleshooting: Provide first-line troubleshooting and technical support; identify, diagnose, and resolve hardware and software issues promptly; escalate complex issues to the manufacturer or IT support as needed.
  • Inventory Management: Maintain an accurate inventory of all simulation equipment, supplies, and consumables; monitor stock levels and provide reports to center leadership for reordering.
• Data and Administrative Support:
  • Data Input: Accurately capture and input training data (learner attendance, performance checklists, scenario-specific metrics) into the designated data management system.
  • System Operation: Operate the simulation center's management system for scheduling, recording, and reporting.
  • Documentation: Maintain logs of all maintenance, troubleshooting, and repair activities for all equipment.

Work environment

The primary work environment is a climate-controlled, office-type setting within the simulation center. However, support for training may require work in austere or simulated extreme conditions, including outdoor scenarios, confined spaces, or environments with simulated smoke and loud noises.

Physical requirements

The position requires physical activity, including standing, walking, bending, and lifting. The contractor must be able to lift and carry up to 75 lbs unassisted and participate in two-person lifts of up to 150 lbs for the movement and positioning of manikins and equipment.

Emergency services

On occasion, services may be required to support an activation or exercise of contingency plans outside the normal duty hours.

Qualifications

• Experience Requirement: The contractor must satisfy at least one of the following criteria:
  • Clinical Background: Minimum 1-year clinical experience or possess a valid certification or license, or have documented military training in a clinical healthcare role. Acceptable roles include but are not limited to: Military Medic (e.g., Army 68W, Navy Corpsman, Air Force 4N0X1), Emergency Medical Technician (EMT), Paramedic, Licensed Practical Nurse (LPN), or Certified Nursing Assistant (CNA).
  • Simulation Experience: At least one (1) year of experience working as a simulation operator in a healthcare simulation center.

  Ideal candidates possess both a clinical background and healthcare simulation experience and will be prioritized.

• Technical Proficiency: Must demonstrate proficiency with computer hardware and software, including Microsoft Office Suite.
• Certifications: Must be able to obtain and maintain a Basic Life Support (BLS) certification.

Pay

Salary range: $75,000–$80,000 annually. Actual compensation will be determined based on the candidate's experience, qualifications, skills, and other job-related factors.

Schedule

Operational hours not to exceed 8–10 hours per day. On occasion, services may be required outside normal duty hours for contingency plan activations or exercises.

Benefits

Comprehensive benefits package including health insurance, paid time off, and retirement benefits.