Healthcare Services Account Manager

Key Responsibilities

• Partner with the sales team to support and grow client relationships.
• Act as a key point of contact for existing clients, helping ensure their needs are met.
• Maintain regular communication with both decision-makers and office staff.
• Work closely with internal teams to ensure smooth coordination and excellent service.
• Stay on top of client issues, follow up promptly, and troubleshoot effectively.
• Track performance and report on key metrics (KPIs).

What You’ll Bring

• Associate degree required; bachelor’s degree preferred.
• 2+ years of experience in outside account management or outside sales in Business to Business (B2B) or Outside Business to Consumer (B2C).
• Strong relationship-building and communication skills.
• Confidence, adaptability, and a desire to learn and grow.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Willingness to travel locally in your assigned area.

Bonus Points For

• Experience using Salesforce or a similar CRM.
• Able to handle challenging situations with professionalism.
• Strong problem-solving and critical thinking skills.
• Comfort working independently as well as part of a team.