Healthcare Sales Specialist

Responsibilities

• Foster Meaningful Connections: Build and nurture relationships with healthcare professionals, providers, community-based organizations, senior housing communities, post-acute facilities, and senior centers to encourage referrals to the myPlace Health PACE program across Greater Los Angeles.
• Partner for Success: Collaborate closely with Enrollment Specialists to ensure a smooth, respectful, and welcoming enrollment process for prospective participants and their families.
• Engage the Community: Organize and host community events and deliver compelling presentations to share the life-changing benefits of the PACE program with prospective participants, families, caregivers, and community partners.
• Drive Predictable Growth: Support monthly outreach activity and referral goals by generating qualified leads and strengthening referral pathways throughout Greater Los Angeles.
• Keep Us Connected: Maintain accurate, timely records of outreach activities, partner engagement, and lead status in CRM software to ensure a seamless flow of information.
• Champion Compliance: Follow DHCS and CMS regulations and myPlace Health policies with care and precision to uphold the integrity of our marketing and outreach practices.
• Plan for Growth: Develop and implement thoughtful quarterly marketing plans designed to generate qualified enrollments and expand awareness of the PACE program across Greater Los Angeles.
• Be Present in the Community: Attend community and healthcare events to promote the PACE program, strengthen relationships, and grow our referral pipeline.
• Embrace Flexibility: Be open to supporting occasional evening and weekend events as needed to meet community needs.
• Support Organizational Growth: Take on additional responsibilities as needed to contribute to the success and growth of myPlace Health.

Qualifications

• Proven Experience: Demonstrated success in healthcare or enrollment sales, with a strong track record of generating business-to-business or business-to-customer referrals.
• Knowledge of Eligibility Processes: Experience working with state and county eligibility workers to support enrollment efforts.
• Tech-Savvy: Familiarity with CRM software is a plus, though not required—we’re happy to provide training!
• Passion for Service: Previous experience working with frail and aging populations, showcasing your compassion and commitment to enhancing their quality of life.
• Self-Starter Attitude: A highly motivated individual who thrives with minimal supervision and takes initiative to achieve goals.
• Educational Background: A bachelor’s degree in healthcare, Business Administration, Marketing, or a related field is preferred but not mandatory—equivalent experience is warmly welcomed.
• Driving Requirements: A valid California driver’s license, reliable personal transportation, a good driving record, and auto insurance are required to support travel within the community.
• Language Skills: Bilingual proficiency in a language commonly spoken in Los Angeles (such as Spanish, Korean, Cantonese, Mandarin, or Vietnamese) is highly valued but not required.
• Community-Focused Role: This position is primarily field-based, working in vibrant community settings such as government offices, resource centers, senior centers, tiny home communities, and other areas ideal for generating referrals.
• Hybrid Role: This position offers a hybrid schedule, balancing time between in-office responsibilities and field-based outreach in the South Los Angeles market.