Healthcare Representative
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO etc). The posting includes EEO statement at end; we must remove that. Also remove drug free workplace statement? That's maybe boilerplate but could be considered legal; but we should remove EEO/equal-opportunity/scam-warning boilerplate. The drug free workplace maybe also legal; but not explicitly listed; safer to remove? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So legal includes drug free workplace? Probably yes. Remove that.
Also remove duplicated lines.
We need to include sections only when posting has real specific content. So we will have sections: About the role? Actually there is a paragraph describing Optum Insight mission etc. That could be "About the role" or "About the company". The instruction says use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can choose appropriate headings based on content.
We have: "As a Healthcare Representative, you will interview and advocate..." That's responsibilities. So we can have Responsibilities heading.
We have list of responsibilities (multiple sentences). Could be turned into
- .
We have Required Qualifications list (bulleted). Also Preferred Qualifications list. Could combine under Requirements or Qualifications. Use heading Requirements (or Qualifications). We'll use Requirements.
We have Soft Skills list; could be under Skills heading.
We have Benefits: they mention comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. Also $1,000 Sign-On Bonus for External Candidates. Also 4 weeks paid on-the-job training. So Benefits heading.
Pay: they give hourly pay range $16.00 to $29.00 per hour. Also mention pay based on factors. So Pay heading.
Schedule: they mention full-time, Tuesday - Saturday, flexibility to work any shift schedules during normal business hours 8:00 am - 4:30 pm, occasional overtime. Also training hours normal business hours. So Schedule heading.
Location: they gave address; could be in a short
maybe under About the role or separate? Not required heading; we can include as a paragraph maybe under About the role.
We must not include Job ID/requisition numbers.
We must output only HTML fragment.
Let's craft:
About the role
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. As a Healthcare Representative, you will interview and advocate for patients and their families to obtain maximum benefit coverage in a hospital or healthcare setting. This position is full-time, Tuesday - Saturday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 4:30 pm. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of paid on-the-job training. The hours during training will be normal business hours. The office is located at MUSC Charleston, 171 Ashley Ave, Charleston, SC 29425.
But we might duplicate schedule info; better to keep schedule separate. However we already have schedule details in About the role; but we will also have Schedule section. Might duplicate but okay. Could keep About the role brief: company description and location. Then responsibilities separate.
Let's restructure:
About the role
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The office is located at MUSC Charleston, 171 Ashley Ave, Charleston, SC 29425.
Responsibilities
- Interview patients in a hospital setting and work effectively with hospital personnel to assist patients with obtaining maximum benefit coverage
- Complete applications for state and federal programs
- Review medical records and take all necessary actions to expedite benefit approval
- Adhere to company and legal standards regarding Protected Health Information (PHI), Personal Identifiable Information (PII) and Personnel Transaction Identifier (PTI)
- Maintain ongoing communication with government agencies regarding the status of claims
- Provide updates and assistance to hospital personnel and other Optum staff as needed
- Maintain documentation of status of claims and client contract on Optum and/or hospital computer systems
- Determine when to use a Federal, State or Local program application based upon medical definition of disability as it relates to body systems and to functions of daily living, and information contained in medical records
- Willing to work in a fast-paced hospital or healthcare environment
Requirements
- High School Diploma / GED OR equivalent work experience
- Must be 18 years of age OR older
- 1+ years of patient interaction within a healthcare, hospital or human services environment
- Experience communicating with patients & staff with various educational & socio-economic backgrounds
- Experience with Microsoft Office products
- Ability to work onsite full time at MUSC Charleston 171 Ashley Ave Charleston, SC 29425
- Ability to work full-time, Tuesday - Saturday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 4:30 pm. It may be necessary, given the business need, to work occasional overtime
Preferred Qualifications
- Knowledge of medical terminology
- Knowledge of federal and state programs that will benefit coverage for clients
- Bilingual fluency in English and Spanish
Skills
- Excellent organizational skills
- Strong communication skills
Benefits
- $1,000 Sign-On Bonus for External Candidates
- 4 weeks of paid on-the-job training (hours during training are normal business hours)
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
Pay
The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable.
Schedule
This position is full-time, Tuesday - Saturday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 4:30 pm. It may be necessary, given the business need, to work occasional overtime. Training hours are normal business hours.
We must ensure no duplicated content: The schedule appears also in Requirements bullet; but that's okay. Might be considered duplication but it's required to preserve all substantive info. Could we remove schedule from Requirements bullet to avoid duplication? The requirement bullet includes ability to work full-time Tuesday - Saturday etc. That's a requirement; we could keep it there and not duplicate in Schedule. But schedule section still needed; we could keep schedule section brief referencing shift flexibility. However we need to preserve all substantive info; if we remove from Requirements we lose that info. So we need to keep it somewhere. Could keep in Requirements and not duplicate in Schedule (just mention that schedule details are covered in Requirements). But the instruction: "Prefer a few substantive sections over many thin ones." Having both Requirements and Schedule may be okay. But duplication may be considered redundant but not prohibited. However we might avoid duplication by moving schedule details to Schedule section and remove from Requirements. But then we lose the explicit requirement about ability to work full-time Tuesday - Saturday etc. However that is essentially same as schedule; we could keep it in Schedule and note that it's also a requirement. But the requirement list includes that bullet; we could keep it but maybe rephrase to avoid duplication? The requirement bullet currently includes the schedule description; we could change it to just "Ability to work onsite full time at MUSC Charleston 171 Ashley Ave Charleston, SC 29425" and move schedule details to Schedule section. That would preserve the info (still present) but not duplicate. Let's do that.
Thus Requirements bullet list:
- High School Diploma / GED OR equivalent work experience
- Must be 18 years of age OR older
- 1+ years of patient interaction within a healthcare, hospital or human services environment
- Experience communicating with patients & staff with various educational & socio-economic backgrounds
- Experience with Microsoft Office products
- Ability to work onsite full time at MUSC Charleston 171 Ashley Ave Charleston, SC 29425
Schedule section will contain the Tuesday - Saturday etc.
Now ensure we didn't lose any other requirement: The original also had "Ability to work full-time, Tuesday - Saturday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 4:30 pm. It may be necessary, given the business need, to work occasional overtime." We'll put that in Schedule.
Now check Benefits: we included $1,000 Sign-On Bonus, 4 weeks paid training, comprehensive benefits package, incentive and recognition programs, equity stock purchase, 401k contribution. Also maybe mention that benefits subject to eligibility; but that's boilerplate? Might be considered legal; but we can keep as it's substantive? It's a condition; but maybe we can keep as part of benefits description. However the instruction: remove EEO/equal-opportunity/scam-warning boilerplate. Not about benefits eligibility. Could keep.
We also need to include that training hours are normal business hours; we already have in Benefits bullet.
Now check for any other substantive info: "We offer 4 weeks of paid on-the-job training. The hours during training will be normal business hours." Already captured.
Now check for any mention of "Physical and Work Environment: General office demands Prolonged periods of standing and walking in hospital facilities". That's under Preferred Qualifications? Actually appears after Preferred Qualifications: "Soft Skills Excellent organizational skills Strong communication skills Physical and Work Environment:General office demandsProlonged periods of standing and walking in hospital facilities". That's a bit messy. We have Soft
for prose. We must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO etc). The posting includes EEO statement at end; we must remove that. Also remove drug free workplace statement? That's maybe boilerplate but could be considered legal; but we should remove EEO/equal-opportunity/scam-warning boilerplate. The drug free workplace maybe also legal; but not explicitly listed; safer to remove? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So legal includes drug free workplace? Probably yes. Remove that. Also remove duplicated lines. We need to include sections only when posting has real specific content. So we will have sections: About the role? Actually there is a paragraph describing Optum Insight mission etc. That could be "About the role" or "About the company". The instruction says use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can choose appropriate headings based on content. We have: "As a Healthcare Representative, you will interview and advocate..." That's responsibilities. So we can have Responsibilities heading. We have list of responsibilities (multiple sentences). Could be turned into
- .
We have Required Qualifications list (bulleted). Also Preferred Qualifications list. Could combine under Requirements or Qualifications. Use heading Requirements (or Qualifications). We'll use Requirements.
We have Soft Skills list; could be under Skills heading.
We have Benefits: they mention comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. Also $1,000 Sign-On Bonus for External Candidates. Also 4 weeks paid on-the-job training. So Benefits heading.
Pay: they give hourly pay range $16.00 to $29.00 per hour. Also mention pay based on factors. So Pay heading.
Schedule: they mention full-time, Tuesday - Saturday, flexibility to work any shift schedules during normal business hours 8:00 am - 4:30 pm, occasional overtime. Also training hours normal business hours. So Schedule heading.
Location: they gave address; could be in a short
maybe under About the role or separate? Not required heading; we can include as a paragraph maybe under About the role. We must not include Job ID/requisition numbers. We must output only HTML fragment. Let's craft:
About the role
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. As a Healthcare Representative, you will interview and advocate for patients and their families to obtain maximum benefit coverage in a hospital or healthcare setting. This position is full-time, Tuesday - Saturday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 4:30 pm. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of paid on-the-job training. The hours during training will be normal business hours. The office is located at MUSC Charleston, 171 Ashley Ave, Charleston, SC 29425.
But we might duplicate schedule info; better to keep schedule separate. However we already have schedule details in About the role; but we will also have Schedule section. Might duplicate but okay. Could keep About the role brief: company description and location. Then responsibilities separate. Let's restructure:About the role
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The office is located at MUSC Charleston, 171 Ashley Ave, Charleston, SC 29425.
Responsibilities
- Interview patients in a hospital setting and work effectively with hospital personnel to assist patients with obtaining maximum benefit coverage
- Complete applications for state and federal programs
- Review medical records and take all necessary actions to expedite benefit approval
- Adhere to company and legal standards regarding Protected Health Information (PHI), Personal Identifiable Information (PII) and Personnel Transaction Identifier (PTI)
- Maintain ongoing communication with government agencies regarding the status of claims
- Provide updates and assistance to hospital personnel and other Optum staff as needed
- Maintain documentation of status of claims and client contract on Optum and/or hospital computer systems
- Determine when to use a Federal, State or Local program application based upon medical definition of disability as it relates to body systems and to functions of daily living, and information contained in medical records
- Willing to work in a fast-paced hospital or healthcare environment
Requirements
- High School Diploma / GED OR equivalent work experience
- Must be 18 years of age OR older
- 1+ years of patient interaction within a healthcare, hospital or human services environment
- Experience communicating with patients & staff with various educational & socio-economic backgrounds
- Experience with Microsoft Office products
- Ability to work onsite full time at MUSC Charleston 171 Ashley Ave Charleston, SC 29425
- Ability to work full-time, Tuesday - Saturday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 4:30 pm. It may be necessary, given the business need, to work occasional overtime
Preferred Qualifications
- Knowledge of medical terminology
- Knowledge of federal and state programs that will benefit coverage for clients
- Bilingual fluency in English and Spanish
Skills
- Excellent organizational skills
- Strong communication skills
Benefits
- $1,000 Sign-On Bonus for External Candidates
- 4 weeks of paid on-the-job training (hours during training are normal business hours)
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
Pay
The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable.
Schedule
This position is full-time, Tuesday - Saturday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 4:30 pm. It may be necessary, given the business need, to work occasional overtime. Training hours are normal business hours.
We must ensure no duplicated content: The schedule appears also in Requirements bullet; but that's okay. Might be considered duplication but it's required to preserve all substantive info. Could we remove schedule from Requirements bullet to avoid duplication? The requirement bullet includes ability to work full-time Tuesday - Saturday etc. That's a requirement; we could keep it there and not duplicate in Schedule. But schedule section still needed; we could keep schedule section brief referencing shift flexibility. However we need to preserve all substantive info; if we remove from Requirements we lose that info. So we need to keep it somewhere. Could keep in Requirements and not duplicate in Schedule (just mention that schedule details are covered in Requirements). But the instruction: "Prefer a few substantive sections over many thin ones." Having both Requirements and Schedule may be okay. But duplication may be considered redundant but not prohibited. However we might avoid duplication by moving schedule details to Schedule section and remove from Requirements. But then we lose the explicit requirement about ability to work full-time Tuesday - Saturday etc. However that is essentially same as schedule; we could keep it in Schedule and note that it's also a requirement. But the requirement list includes that bullet; we could keep it but maybe rephrase to avoid duplication? The requirement bullet currently includes the schedule description; we could change it to just "Ability to work onsite full time at MUSC Charleston 171 Ashley Ave Charleston, SC 29425" and move schedule details to Schedule section. That would preserve the info (still present) but not duplicate. Let's do that. Thus Requirements bullet list: - High School Diploma / GED OR equivalent work experience - Must be 18 years of age OR older - 1+ years of patient interaction within a healthcare, hospital or human services environment - Experience communicating with patients & staff with various educational & socio-economic backgrounds - Experience with Microsoft Office products - Ability to work onsite full time at MUSC Charleston 171 Ashley Ave Charleston, SC 29425 Schedule section will contain the Tuesday - Saturday etc. Now ensure we didn't lose any other requirement: The original also had "Ability to work full-time, Tuesday - Saturday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 4:30 pm. It may be necessary, given the business need, to work occasional overtime." We'll put that in Schedule. Now check Benefits: we included $1,000 Sign-On Bonus, 4 weeks paid training, comprehensive benefits package, incentive and recognition programs, equity stock purchase, 401k contribution. Also maybe mention that benefits subject to eligibility; but that's boilerplate? Might be considered legal; but we can keep as it's substantive? It's a condition; but maybe we can keep as part of benefits description. However the instruction: remove EEO/equal-opportunity/scam-warning boilerplate. Not about benefits eligibility. Could keep. We also need to include that training hours are normal business hours; we already have in Benefits bullet. Now check for any other substantive info: "We offer 4 weeks of paid on-the-job training. The hours during training will be normal business hours." Already captured. Now check for any mention of "Physical and Work Environment: General office demands Prolonged periods of standing and walking in hospital facilities". That's under Preferred Qualifications? Actually appears after Preferred Qualifications: "Soft Skills Excellent organizational skills Strong communication skills Physical and Work Environment:General office demandsProlonged periods of standing and walking in hospital facilities". That's a bit messy. We have Soft