Healthcare Representative

We need to output HTML fragment with sections as per rules. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No filler like "commensurate with experience". Must preserve all substantive info, no invented or summarized away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also drop Job ID/requisition numbers. We need to parse the posting. Let's extract content: - Opening: "This position is Onsite. Our office is located at 489 State St Bangor, ME 04401. Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring. Connecting. Growing together." That's about the role/company. Could be "About the role" or "About the company". Use "About the role" heading. - Then: "As a Healthcare Representative, you will interview and advocate for patients and their families to obtain maximum benefit coverage in a hospital or healthcare setting This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm EST. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours of training will be aligned with your schedule." That includes schedule info: full-time Monday-Friday, 8am-4:30pm EST, occasional overtime, 4 weeks training. So we can have a Schedule section. - Then list of Primary Responsibilities (bulleted). Let's extract each: "Interview patients in a hospital setting and work effectively with hospital personnel to assist patients with obtaining maximum benefit coverage" "Complete applications for state and federal programs (including Health Exchange/Marketplace programs)" "Review medical records and take all necessary actions to expedite benefit approval" "Adhere to company and legal standards regarding Protected Health Information (PHI), Personal Identifiable Information (PII) and Personnel Transaction Identifier (PTI)" "Maintain ongoing communication with government agencies regarding the status of claims" "Provide updates and assistance to hospital personnel and other Optum staff as needed" "Maintain documentation of status of claims and client contract on Optum and/or hospital computer systems" "Determine when to use a Federal, State or Local program application based upon medical definition of disability as it relates to body systems and to functions of daily living, and information contained in medical records." "Willing to work in a fast-paced hospital or healthcare environment" These are responsibilities. - Then: "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in." This is more about benefits/recognition; could go under Benefits or maybe under About the role. But we have a Benefits section later. - Required Qualifications list: "High School Diploma / GED OR equivalent experience" "Must be 18 years of age OR older" "1+ years of customer service experience in healthcare, government (state or federal), social services, or human services settings" "Experience with Microsoft Office products" "Ability to work on site at 489 State St Bangor, ME 04401" "Ability to work Monday - Friday, 8:00 am - 4:30 pm EST" "Full Flu vaccination are an essential job function of this role. Candidates located in states that mandate Flu booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance." "Candidates must be able to perform all essential job functions with or without reasonable accommodation" - Preferred Qualifications: "Experience communicating with patients & staff with various educational & socio-economic backgrounds" "Knowledge of medical terminology" "Bilingual fluency in English and Spanish" "Knowledge of federal and state programs that will benefit coverage for clients" - Physical And Work Environment: "General office demands" "Prolonged periods of standing and walking in hospital facilities" "Adherence to facility masking requirements at all times" - Pay section: "Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable." So we have pay range $18-$32 per hour. - Then mission statement etc. That's boilerplate/EEO etc. Should be removed. - Also there is "#RPO #RED #RPOLinkedIn" etc - remove. We need to decide sections. Potential sections: - About the role (or About the company). Use the introductory paragraph(s) that describe the organization and role. - Responsibilities (list of duties) - Requirements (maybe combine Required Qualifications and maybe some schedule/location? But schedule is separate.) - Qualifications (maybe Preferred Qualifications). But we have both Required and Preferred. Could combine as Requirements (required) and Qualifications (preferred). Or we could have Requirements (required) and Skills (preferred). The instruction says use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map. We have: - About the role: intro. - Responsibilities: list. - Requirements: required qualifications (including education, experience, flu vaccination, ability to work onsite, schedule, age). Possibly also include "Ability to work Monday - Friday, 8:00 am - 4:30 pm EST" but that's schedule; maybe schedule separate. - Qualifications: preferred qualifications. - Skills: maybe "Experience with Microsoft Office products" could be skill; also "Experience communicating with patients & staff..." etc. But we already have preferred qualifications; maybe we treat Skills as subset of preferred? But we need to avoid duplication. Could put Microsoft Office under Skills, and other preferred under Qualifications. However we need to follow instruction: Use headings only when posting has real specific content. We can decide to include Skills if we have content. - Benefits: we have benefits description: comprehensive benefits package, incentive and recognition programs, equity stock purchase, 401k contribution, plus mention of meaningful benefits earlier. Also "You'll be rewarded and recognized for your performance..." could be part of benefits. - Pay: hourly pay range $18-$32 per hour. - Schedule: full-time Monday-Friday 8am-4:30pm EST, occasional overtime, 4 weeks training aligned with schedule. We must not include filler like "commensurate with experience". We have specific pay range, so include Pay. We must not repeat job title as heading. We must not include boilerplate EEO etc. We must not include duplicated lines. We need to output only HTML fragment, no /, no markdown fences. Let's craft. First, About the role: combine the introductory paragraphs up to "As a Healthcare Representative, you will interview and advocate for patients and their families to obtain maximum benefit coverage in a hospital or healthcare setting". Actually that sentence is part of responsibilities? It describes role. Could be part of About the role. But we also have responsibilities list after. We'll put the intro before responsibilities. Let's extract About the role text: "This position is Onsite. Our office is located at 489 State St Bangor, ME 04401. Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring. Connecting. Growing together. As a Healthcare Representative, you will interview and advocate for patients and their families to obtain maximum benefit coverage in a hospital or healthcare setting" That seems good. Now Responsibilities: list the bullet points we enumerated. Now Requirements: required qualifications list. We need to decide what to include: High School Diploma/GED or equivalent experience; Must be 18 years or older; 1+ years customer service experience in healthcare, government, social services, human services; Experience with Microsoft Office products; Ability to work on site at 489 State St Bangor, ME 04401; Ability to work Monday - Friday, 8:00 am - 4:30 pm EST; Full Flu vaccination essential; Candidates must be able to perform essential job functions with or without reasonable accommodation. We could also include "Ability to work Monday - Friday, 8:00 am - 4:30 pm EST" but that's schedule; but it's also a requirement. We'll keep it under Requirements maybe, but also have Schedule section. To avoid duplication, we could put schedule details under Schedule, and under Requirements just mention ability to work onsite and flu vaccination etc. However the requirement includes ability to work Monday-Friday 8am-4:30pm EST; we could keep that under Requirements as it's a requirement, and Schedule section could just mention full-time Monday-Friday, occasional overtime, 4 weeks training. But we risk duplication. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to keep that info somewhere. Duplication is okay if it's present in original? They said remove duplicated lines. So we should avoid duplicating the same sentence. So we need to decide where to place each piece without duplication. Let's list all distinct pieces: - Onsite position, office location 489 State St Bangor, ME 04401. - Opportunities at Northern Light Health, partnership with Optum. - Mission statement about making difference. - Statewide health care system in Maine, personalize and streamline health care. - Locations: large medical center, rural community practice, home care. - Compassionate culture, meaningful benefits, Caring. Connecting. Growing together. - Role: Healthcare Representative: interview and advocate for patients/families to obtain maximum benefit coverage in hospital/healthcare setting. - Position full-time, Monday-Friday. - Employees required flexibility to work any of our 8-hour shift schedules during normal business hours 8:00 am - 4:30 pm EST. - May need occasional overtime. - 4 weeks on-the-job training, hours aligned with schedule. - Responsibilities list (9 items). - You'll be rewarded and recognized for performance, environment challenges, clear direction, development for other roles. - Required qualifications list (as above). - Preferred qualifications list. - Physical and work environment list. - Pay: based on factors, plus benefits package, incentive/recognition, equity stock purchase, 401k contribution; hourly pay range $18-$32 per hour; comply with minimum wage. - Benefits: comprehensive benefits package