Healthcare Project Manager

About the role

The Project Manager – Healthcare is responsible for providing strategic guidance to ensure the compliant, safe, and efficient handling and processing of all waste streams contracted by the facility(s). This position ensures services provided by Stericycle consistently meet service expectations, regulatory and safety compliance measures, and are delivered in a productive and profitable manner. Local travel is required, mostly day trips with occasional overnight stays.

Responsibilities

• Monitor operational efficiencies and assist in achieving performance and cost goals using cost tracking tools and invoice reviews.
• Identify and execute cost-reduction strategies while fulfilling contractual obligations.
• Provide strategic consultative support to hospital staff to manage all contracted waste streams safely and compliantly.
• Serve as the primary liaison for managing all contracted waste streams.
• Offer expert knowledge on regulations associated with managed waste streams (e.g., EPA, DOT, DEA, state or local regulations).
• Conduct customer surveys to identify compliance gaps and waste segregation opportunities using the Virtual Compliance Partner application.
• Project manage the implementation of new compliance-based services, including tracking, coordinating, and communicating schedules and expectations to internal and external customers.
• Develop and deliver customized training for contract implementation and maintenance.
• Schedule and complete regular customer-facing activities focused on service satisfaction, relationship building, and identifying opportunities to improve operational efficiencies and profitability.
• Perform other duties as assigned.

Requirements

• 3 years of experience in the healthcare industry or equivalent in project/customer management, with demonstrated knowledge of medical waste issues and consultative skills.
• Confidence in public speaking duties.
• Functional experience with Microsoft products including PowerPoint, Outlook, Excel, and Teams.
• On-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers.

Preferred Qualifications

• Bachelor’s degree with experience in a healthcare discipline or equivalent work experience.
• Detailed knowledge of OSHA and/or EPA-RCRA and/or U.S. DOT and/or The Joint Commission Standards.

Physical Requirements

This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, and copy machines. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits

• Medical, dental, vision, life insurance, and short-term disability coverage.
• Stock purchase plan and company matching on a 401(k).
• Paid vacation, holidays, and personal days.
• Benefits may vary by site.