Healthcare Operations Coordinator - Onsite

About the role

The Healthcare Operations Coordinator at Neolytix supports provider enrollment, payer relations, and client service in the Chicago office. This role involves direct interaction with company leadership and clients, emphasizing strong communication and execution skills.

Responsibilities

• Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues.
• Aid in payer contract communications by drafting correspondence, organizing documentation, and coordinating with internal teams and payer contacts.
• Act as a primary point of contact for local clients, handling scheduling, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.
• Maintain office operations, including supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.
• Keep organized records across enrollment cases, payer interactions, and client communications, ensuring nothing falls through the cracks.
• Prepare basic reports and dashboards using Power BI (or similar tools) to support team visibility into operational workflows.

Requirements

• Bachelor’s degree in business, healthcare administration, or a related field (an MBA is preferred).
• 1–3 years of experience in operations, client services, or administrative coordination, with healthcare industry exposure preferred but not required.
• Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.
• Ability to work effectively across multiple workstreams in a small-team environment.
• Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.
• Reliable, self-directed, and comfortable operating with minimal supervision.

Qualifications

While a bachelor’s degree is required, an MBA is preferred. Experience in operations, client services, or administrative coordination is necessary, with healthcare industry exposure being a significant advantage. Excellent written and verbal communication skills are essential, with bilingual English/Spanish proficiency adding value. The ability to manage multiple tasks simultaneously and work independently is crucial, along with proficiency in Microsoft Office and familiarity with Power BI or similar tools.

Skills

• Strong communication skills
• Experience in operations, client services, or administrative coordination
• Proficiency in Microsoft Office
• Familiarity with Power BI or similar reporting tools

Benefits

Competitive hourly compensation commensurate with experience. Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics. A clear growth path designed to deepen into payer analytics and client strategy as you develop. A supportive, high-impact team where your contributions are immediately visible.

Pay

Competitive hourly compensation commensurate with experience.

Schedule

Full-time position.