Healthcare Facility Peer Support Specialist - Extra-Help Healthcare Facility Peer Support Specialist

Examples of Duties

• Learns to interview and participate in educational and clinical settings
• Aid consumers to complete forms
• Aid outreach Behavioral Health and Recovery Services, Social Services, or Probation staff in linking consumers with resources and in appropriate level of care
• Lead activity groups and prevocational groups in a program setting
• Identify and utilize appropriate community agencies for referral of consumers
• Work in non-traditional settings such as community shelters, outreach programs, etc.
• Prepare routine reports and correspondence and maintain consumer records
• Participate in in-service or other training courses and staff meetings
• Assist consumers in various skills needed for craft activities and transport to various activities
• Assist therapists, social workers, or probation officers with communication with non-English speaking consumers
• Help provide a therapeutic climate for patients by listening and socializing with them

Minimum Qualifications

• Background with Behavioral Health and Recovery Services, Child Welfare, or Criminal Justice System as a consumer, family member, or significant other of a consumer
• Must be able to read and write at the level required by the specific job assignment
• High school diploma or equivalent
• Bilingual is preferred

Special Requirements

• Possess a valid California Driver License at the time of appointment and maintain, for some positions in this classification
• Some positions in this classification will be subject to criminal history background checks pursuant to the Human Resources Rules and Regulations, Section 2, B

Essential Functions

• Communicate effectively with others in person and over the telephone
• Meet deadlines under stressful conditions; complete multiple projects with conflicting deadlines
• Identify potential conflicts and refer appropriately
• Effectively work with culturally diverse populations
• Maintain confidential information in accordance with legal standards and/or County regulations
• Understand and ensure compliance with policies, procedures and regulations
• Frequent use of depth perception, peripheral vision and color perception
• Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects
• Kneel, bend, twist, squat, balance and crawl; occasionally lift and carry up to 40 pounds
• Frequent use of hand-eye coordination; normal dexterity, frequent holding and grasping
• Frequent use of data entry device including repetitive hand and arm motion
• Regular attendance is an essential function

Knowledge Required

• Basic knowledge of principles, procedures, techniques, and trends of providing rehabilitation services for Behavioral Health and Recovery Services, Social Services, or Probation consumers and/or those with alcohol and drug addictions
• Basic knowledge of Behavioral Health and Recovery Services characteristics, Social Service Agencies, and the Criminal Justice system
• Knowledge of Behavioral Health and Recovery Services, Social Services, and/or Probation Services from a consumer's perspective

Ability Required

• Develop and maintain effective working relationships with consumers and families, co-workers and those contacted during the course of work
• Organize and coordinate basic living skills activities
• Aid in the development and implementation of consumer plan of care
• Maintain the confidentiality of consumer information
• Prepare reports and notes within timelines; understand and follow oral and written instructions
• Document consumer progress on stated goals and objectives
• Empathize with consumers; understand and accept differences in human behavior
• Communicate effectively, orally and in writing; benefit from training