Healthcare Customer Service Representative
About TaskUs
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Leveraging a cloud-based infrastructure, TaskUs serves clients in sectors such as social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. TaskUs has grown to approximately 45,000 employees globally, operating in twenty-three locations across twelve countries, including the Philippines, India, and the United States. The company emphasizes a People First culture, prioritizing employee well-being and fostering a supportive, inclusive environment.
What We Offer
- Prioritize employee well-being with competitive salaries and comprehensive benefits packages.
- Established departments like Total Rewards, Wellness, HR, and Diversity reflect the company’s commitment to a People First culture.
- Encourage internal mobility and professional growth at all stages of an employee's career.
What Does a Healthcare Customer Service Representative Do?
Provide empathetic, first-class support to customers via phone and email. Manage inbound and outbound calls, respond to questions, and educate on programs like Medicare and Value-based Care networks. Handle medical record requests, adhere to federal/state regulations, and manage insurance and billing tasks.
Requirements for Our Open Healthcare Roles
- Healthcare support experience
- Phone/Email/Chat experience
- Customer service experience (1 year)
- Call center experience (1 year)
- Technical support experience
- Health insurance verifications experience (highly preferred)
- Medical billing or coding (highly preferred)
- Medical office experience
- Data entry
- HIPAA compliance
Qualifications/Skills
- Excellent verbal and written communication
- Meticulousness
- Technical proficiency
- Customer focus
- Teamwork
- Adaptability
- Attention to detail
- Process improvement
- Proficient multitasking
What's in it for you?
- Competitive salary
- Great benefits package
- Professional growth opportunities
- A fun and inclusive workplace
How We Partner to Protect You
TaskUs will not solicit money from you during your application process. Ensure you communicate only with authorized recruiters of TaskUs.
DEI
In TaskUs, we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. We are committed to providing equal access to opportunities and creating an inclusive environment for all employees.
EEO
TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.
Application
To apply, visit https://www.taskus.com/careers/.
Requisition ID: R_2512_17078
Posted At: Mon Jan 05 2026 00:00:00 GMT+0000 (Coordinated Universal Time)