Healthcare Credential Exam Specialist

Responsibilities

• Develop and maintain certification exam items that assess real-world healthcare knowledge and skills
• Support the creation of practice exams, study guides, courses, and additional educational resources
• Collaborate with subject matter experts, instructional designers, and internal stakeholders to ensure content accuracy and alignment with learning objectives and industry standards
• Conduct technical and quality reviews of exam and educational content
• Serve as an internal subject matter expert for certification and educational initiatives
• Lead and mentor Exam Development Committees and exam item authors
• Build and maintain exam competency maps and certification blueprints
• Cook up beta testing and support item validation efforts, including pilot testing and psychometric review
• Stay current on coding guidelines, regulatory updates, healthcare compliance, and industry trends
• Participate in ongoing process improvement initiatives and team collaboration sessions
• Support exam platform administration and related technologies
• Aid with additional projects and strategic initiatives as needed

Qualifications

• Active coding certification from a recognized organization (e.g., AAPC or AHIMA) required; exam development credentials from organizations such as ICE‑CCP® (I.C.E.); or equivalent experience
• Strong understanding of medical coding, billing, auditing, compliance, or revenue cycle operations
• Excellent written and verbal communication skills
• Strong attention to detail and organizational abilities
• Experience collaborating across technical and nontechnical teams
• Proficiency with Microsoft Office products
• Experience working in a coding or billing environment
• Experience in national exam item writing
• Experience in healthcare education, credentialing, or certification
• Familiarity with psychometrics, exam development, or adult learning principles