Healthcare Coordinator

About the role

Now is the time to join Issaquah Highlands Dental Group. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency.

Responsibilities

• Understanding and utilizing financial options to support case acceptance
• Educating patients on treatment choices
• Overcoming common patient objections
• Proactively keeping Dentist’s schedules productive
• Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
• Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
• Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
• Executes the HC Handoff in partnership with each clinician on every exam patient
• Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
• Professionally overcome common patient objections to starting treatment
• Obtain necessary insurance pre-authorizations for patients