Healthcare Compliance Manager (Hybrid - Fort Lauderdale, FL)
About the role
We are looking for a highly experienced Compliance Manager to join our dynamic team at Health Insurance Alliance, LLC. We are a rapidly growing technology-focused Insurance sales company whose employees maintain a competitive nature and a desire to succeed above all. Our philosophy is to provide a quality service to our clients, offering an easy and seamless experience from start to finish. We compassionately strive to take all of our client's needs into consideration, which helps lead us to having a well-rounded understanding of who they are and what they want, so we can offer them the highest level of quality healthcare products out there. At HIA, we recognize that our most valuable asset is our people. We prioritize creating an inclusive and diverse workforce, where every individual feels valued, respected, and empowered.
Responsibilities
- Execute the annual compliance work plan and be accountable for its success.
- Design and run control tests and internal reviews across sales, marketing, and licensing.
- Document and drive remediation of control gaps.
- Report compliance status, testing results, open items, and trends to leadership.
- Maintain compliance documentation, audit trails, and records according to retention requirements.
- Partner due diligence with vendors and customers, including intake, questionnaires, and ongoing monitoring.
- Review marketing materials and scripts against applicable federal and state requirements, including CMS Medicare marketing rules.
- Handle regulatory inquiries, including complaints routed through third parties like the Better Business Bureau.
- Monitor and respond to regulatory changes, translating them into actionable decisions.
- Implement compliance monitoring on top of existing systems, replacing manual spot-checks with systematic coverage.
- Build compliance reporting that updates itself, providing leadership with a trusted view of the program.
- Evaluate, recommend, and influence budget decisions related to compliance tools and technologies.
Requirements
- 5+ years in compliance within health insurance distribution — agency, brokerage, or carrier.
- Demonstrated experience executing a compliance program, not just advising on one.
- Command of the regulatory environment for health insurance sales: ACA and marketplace requirements, CMS Medicare marketing rules, state licensing and appointments, and telemarketing and consent rules.
- Experience with technology: automated workflows, reporting systems, AI tools, or database querying.
- Strong analytical judgment and ability to write clear, actionable guidance.
- Experience building compliance coverage out of non-compliant systems and using AI tools on real work.
- Comfortable owning scope rather than headcount.
Qualifications
- SQL, Python, or a low-code automation platform such as Power Automate, Zapier, or Airtable.
- Experience with speech analytics or conversation intelligence tooling.
- Exposure to GRC platforms.
- Prior work in a lead-generation or performance-marketing regulatory environment.
Skills
- Strong analytical skills.
- Clear communication skills.
- Technical proficiency in relevant tools and platforms.
- Ability to adapt to new technologies and processes.
- Effective problem-solving and decision-making skills.
Benefits
- Competitive compensation range of $100-120K USD annually.
- 20 PTO days accrued per calendar year after 3 months of employment.
- Health, Dental, and Vision Group Insurance after 3 months of probationary period (optional).
- 401K + Matching program after 3 months of probationary period (optional).
- Great career development opportunities.
- Biannual company events and weekly team lunches.
Pay
$100-120K USD Annually
Schedule
Hybrid with office located in Fort Lauderdale, FL, 33334. Hours of operation will be from 9 AM-5 PM Monday-Friday. Mandatory department meetings on Monday & Friday at 12:30 PM.