Healthcare Administrative Coordinator

About the role

The Healthcare Administrative Coordinator at Craniometrix will take ownership of non-clinical care support within non-clinical dementia-care navigation and Medicare GUIDE support for patients, families, caregivers, and providers. This involves healthcare administrative coordination to ensure every handoff shows what is complete, what is pending, and who owns the next step.

Responsibilities

• Coordinate the workflow by helping the team maintain accurate administrative care records within dementia care navigation support.
• Review and facilitate routine non-clinical follow-up as part of healthcare administrative coordination.
• Maintain workflow integrity by protecting sensitive information throughout the process.
• Track and route clinical or policy questions to authorized staff.
• Document status and next actions for authorized teammates to ensure clarity and continuity.

Requirements

• Use Care Coordination and Insurance Verification confidently in healthcare administrative tasks.
• Apply Data Accuracy while managing exceptions, owners, and deadlines.
• Document decisions clearly so teammates can follow the reasoning behind administrative actions.
• Exercise sound judgment in Provider Communication, especially when escalation is needed.

Success Measures

The role is successful when non-clinical care support becomes more reliable and repeated failure points are identified before they impact customers, partners, or teammates.

Schedule

Full-time, 100% remote within the United States.

Pay

Base salary: $45,000–$68,000 per year.