Healthcare Accounts Receivable Senior Associate

About the role

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

Job Description

We are seeking a knowledgeable and detail-oriented Medical Billing Accounts Receivable Senior Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle.

Key Responsibilities

• Follow up with insurance companies on claim status, underpayments, and denials
• Resolve denied and underpaid claims promptly
• Review and interpret Explanation of Benefits (EOBs)
• Address and correct coding-related denials
• Use payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim status
• Analyze AR reports to identify trends and areas for improvement
• Prepare and present AR reports to management
• Work with internal teams to resolve claim issues
• Access EMRs to obtain necessary medical records
• Post insurance payments and handle recoupments
• Reconcile client payments monthly
• Generate and send patient statements

Qualifications

• Strong attention to detail and organizational skills
• Effective communication skills, especially when working with insurance representatives
• Proficient in Microsoft Office applications
• High school diploma or equivalent required
• Minimum of 2–3 years of experience in healthcare accounts receivable
• Experience with Epic EMR preferred

Pay Range

$65,000 - $85,000 USD

Benefits

• Comprehensive benefits package including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance
• 401(k) plan with employer match
• Flexible spending accounts
• Employee discount program
• Employee referral program