Healthcare Accounts Receivable Associate

About Us At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence. Key Responsibilities Manage a portfolio of accounts under guidanceConduct all aspects of claim follow-up and collections, including insurance calls and utilization of payer portals, ensuring accounts are progressing appropriately towards resolution.Work assigned accounts to resolution, including basic denials and appealsMaintain accurate, detailed, and timely account notesPartner cross-functionally with internal teams and external stakeholders to optimize revenue cycle performanceFollow departmental best practices and processesMeet daily productivity and quality expectationsEscalate complex or unresolved issues to Senior Associates or Team Leads Key Performance Indicators Account status maintained in good standing per set workflow requirementsMaintain or exceed A/R resolution targets (e.g., accounts worked and resolved within established timelines).Meet or exceed productivity benchmarks (e.g., accounts worked per day/week based on complexity).Demonstrate quality and accuracy standards, minimizing rework and errors in account handling. Experience & Requirements High School Diploma or equivalent required; Associate's or Bachelor's degree preferred0-2 years of experience in physician collections, A/R follow-up, and denial managementProficiency in Microsoft Office applications (Excel, Word, Outlook); experience with reporting and data analysis tools preferredProven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environmentStrong communication and interpersonal skills Additional Qualifications Exceptional attention to detail and organizational skills.Ability to work independently while contributing to a team-oriented environmentDemonstrated problem-solving skills with a proactive and solution-driven approach Pay Range: $50,000 USD - $65,000 USD Benefits Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.