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Jobs · OTHR · Michigan

Health Unit Coordinator - NICU - Per Diem

Trinity Health MI · Grand Rapids, MI · Today
OTHRPart-time

Per diem, day shift. 12-hour shifts with additional unit coverage for partial shifts. Shift start time is typically 7 am. Hours per week will vary depending on unit needs.

About the Role

The NICU is looking for a Health Unit Coordinator. The Health Unit Coordinator provides a welcoming and resourceful presence as the first contact for patients, families, friends and visitors. This is a highly visible position and requires a professional presence. Provides outstanding communication and problem solving skills, serves as a key team member in coordinating workflow, data and communications for the department.

Responsibilities

  • Serve as first contact for patients, families, friends and visitors, providing a welcoming and resourceful presence
  • Coordinate workflow, data and communications for the department as a key team member
  • Patient flow management
  • Patient data and order entry
  • Charge capture and revenue management
  • Low level troubleshooting for computer devices
  • Provide patients, physicians, and other customers with a "Something More" experience

Requirements

  • Minimum High School Diploma
  • Knowledge of medical terminology
  • Good computer and data entry skills
  • Strong customer service and interpersonal skills
  • Ability to work with interruptions while maintaining an excellent customer focus
  • Organizational and multi-tasking skills, and attentive to detail
  • Professional presence and vocabulary
  • Pleasant and helpful demeanor

Preferred Qualifications

  • One year of college course or higher level training
  • Health Unit Coordinator Certification
  • One year of experience in Hospital, Medical Registration/Billing or Health Unit Coordinator experience

Computer Competency

  • Familiarity with standard desktop and windows based computer system, including email, e-learning, intranet and computer navigation
  • Ability to use other software required to perform essential functions

Physical/Mental Requirements

  • Sitting and standing for extended periods of time
  • Extensive computer work
  • Perform detailed tasks
  • Able to work with interruptions and changing work priorities
  • Multi-task
  • Utilize fine motor skills
  • Utilize near vision and hear speech and speak loud or soft
  • Ability to walk, bend and stoop
  • Use of computer, keyboard and phone
  • Ability to move patient care equipment

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

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