Health Unit Coordinator (HUC), Operating Room, Part-time, Day Shift, AFSCME

Qualifications

• High school diploma or equivalent required.
• HUC education from college or vocational school preferred.
• 1-2 years equivalent customer service experience.
• Excellent interpersonal communications skills both written and verbal required.
• Excellent computer skills with Microsoft Software packages, including Word, Excel, Outlook and database management.
• Demonstrated time management skills and ability to handle multiple tasks in a demanding environment are essential.
• Knowledge of medical terminology preferred.
• Completes yearly mandatory unit specific, hospital and safety education BLS (if not certified at hire, can receive training during orientation).

Responsibilities

• Takes initiative on tasks with minimal supervision; self-starter.
• Works effectively with the team/work group to accomplish daily team/unit tasks: working proactively to achieve the team/unit goals and facilitate group cohesiveness.
• Supports the patient care environment by communicating clearly, courteously and effectively, verbal and through written and computer documentation, while maintaining confidentiality of information.
• Provides prompt, courteous communication to patients, visitors and personnel.
• Keeps the Admitting office informed of patient activity on the unit through the Hospital information system.
• Communicates with the Environmental and Nutritional Services to ensure appropriate activities occur.
• Utilizes computer access appropriately for lab, diagnostics, etc. Contacts IS&T Help Desk when computer workstations on other devices require repair or malfunction.
• Answers the intercom and telephone with UCMC standard timeframes and courteously transmits information to the appropriate recipient.
• Utilizes in an appropriate and timely manner, the correct paging or intercom system to notify other health care members as requested.
• Pages the resuscitation team during cardiac arrests and remains available at the nurse station for further instructions.
• Facilitates interdepartmental communication by providing information (e.g. phone messages) to appropriate clinicians.
• Clerical Support - provides clerical/non-clinical support for the provision with patient services under the supervision of the nursing management.
• Assembles the patient chart with appropriate forms according to policy, providing additional forms as necessary.
• Prepares charts for patients scheduled for the operating room, special studies/therapies, transfer or discharge.
• Prepares, maintains and files forms and reports in patient charts.
• Collaborates with all disciplines for STAT priorities, including medications, IVs, labs, scheduling of tests, et cetera.
• Disposes patients through appropriate computer systems to promptly process admissions, discharges, deaths and transfers.
• (i.e. prepares lab labels, daily charge documents, register, disposition and process charges, maintain unit log [OB]).
• Facilitates scheduled studies and therapies by scheduling and coordinating in-house transportation for patients.
• Aids in the coordination of discharge process.
• Should process discharges appropriately, assuring that all of the patient's records is sent to the Medical Records department.
• Maintains presence at clerical stations arranges coverage for short absences or notifies charge nurse of absence.
• Performs audit of and follow-up on missing medical record documents (consent, advance directives, etc.).
• Aids in retrieving information for clinicians via EPIC and other clinical information systems.
• Adheres to dress code.
• Completes annual competencies as required by the organization.