Health Unit Coordinator - Emergency Department

Position Purpose

Provides a welcoming and resourceful presence as the first contact for patients, families, friends and visitors. This is a highly visible position and requires a professional presence. Provides outstanding communication and problem solving skills, serves as a key team member in coordinating workflow, data and communications for the department. Involved in patient flow management, patient data and order entry, charge capture and revenue management, low level troubleshooting for computer devices, and providing patients, physicians, and other customers with a something More experience.

What You Will Do

• Providing strong customer service to patients, families, visitors and colleagues in a professional and helpful manner.
• Assists with unit flow coordination (answering phones, call lights, all administrative assignments related to patient care/unit operations).
• Understands and proficiently uses all computer programs.
• Medical record and data management.
• Troubleshoots low level computer issues and coordinates with appropriate departments as needed for assistance.

Minimum Qualifications

• High School diploma or equivalent.
• One year of college course or higher level training preferred.
• Health Unit Coordinator Certification preferred.
• Knowledge of medical terminology.
• Strong customer service and interpersonal skills.
• Ability to manage interruptions while maintaining excellent customer focus.
• Well developed communication skills, both written and oral.

Position Highlights and Benefits

• Magnet designated facility with active shared decision making councils.
• Comprehensive benefit packages available including medical, dental, vision, paid time off, 403B and education assistance.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.