Health Unit Coordinator - Bone Marrow Transplant Unit

About the role

This position supports the Bone Marrow Transplant Unit, a 24-bed unit caring for adult patients undergoing transplant for hematologic cancers, solid tumors, metabolic diseases, and blood disorders. This is a 36-hour-per-week position working 12-hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation.

This position requires the ability to attend the required weeklong hospital orientation offered every two weeks. Orientation Schedule: Monday & Tuesday – Virtual with a 10am WebEx; Wednesday – 8am to 10am Virtual and in person from 1pm to 5pm; Thursday and Friday - Virtual.

Summary

Provides clerical and administrative support to the nursing staff of an inpatient medical unit. Work is performed in accordance with UNC Healthcare policies and procedures under the direction of a nurse manager.

Responsibilities

• Ensures that services outlined on orders are communicated in a timely manner to appropriate staff in the work unit and throughout the hospital in accordance with UNCHCS policies. Follows up in accordance with established procedure.
• Transcribes physician orders based on priority and order type. Ensures that physician orders are accurately conveyed to the servicing departments in a timely manner.
• Reviews orders for logic, clarity, and completeness to ensure that orders are consistent with established procedures and policy. Brings inconsistencies to the attention of clinical practitioners.
• Coordinates return appointments for patients.
• Uses multiple hospital support tools, including transportation-tracking system, pager system, Intranet. Sends and receives items via tube system.
• Uses clinical software and support materials such as armbands, signs, labels, MAR, Kardex, and printed requisitions.
• Maintains patient chart in complete and accurate universal chart order, files in appropriate sections, and ensures all forms contain appropriate patient identification.
• Processes charts appropriately for admission, transfer, diagnostic/operative procedures, discharge, and death.
• Orders office or patient care supplies within budget constraints and maintains inventories of unit supplies and equipment.
• Maintains unit communications equipment including printer, mobile laptop computers, and fax.
• Conducts unit audits, safety checks, and routine maintenance of office equipment.
• Functions as a clerical resource in the nursing unit and is thus knowledgeable about hospital policies and procedures.
• Ensures that the nursing unit is clean and orderly.
• Performs other general office support duties as required.
• Supports the healthcare team with information and administrative support.
• Answers and directs telephone calls from visitors, staff, and patients. Answers patients' call system. Relays messages for patients, families, physicians, nurses, and other staff from multiple departments.
• Maintains confidentiality of all patient information.
• Creates and maintains electronic documents in MS Office.

Requirements

• High School diploma or GED.
• No licensure or certification required.
• One (1) year of clerical or customer service experience preferred.

Pay & Schedule

• Salary Range: $17.60 - $24.29 per hour (Hiring Range). Pay offers are determined by experience and internal equity.
• Work Schedule: Variable (12-hour rotating shifts, 7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation.
• Standard Hours Per Week: 36.00
• Work Assignment Type: Onsite
• Location: US:NC:Chapel Hill
• Exempt From Overtime: No

Benefits

This position qualifies for an extensive benefit package including PTO hours, which are accrued based on the number of worked hours. This is a State position employed by UNC Health Care System with UNC Health benefits. If you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.