Health Services Information Technology Project Manager

About Contra Costa County

Contra Costa County was incorporated in 1850 as one of the original 27 counties of California. It is one of nine counties in the San Francisco-Oakland Bay Area, covering approximately 733 square miles. With a population exceeding 1.1 million, it is the ninth most populous county in California. Contra Costa Health includes a Health Plan, Public Health, Hazardous Materials, Environmental Health, Housing Homeless and Health, a Regional Medical Center, Behavioral Health, Emergency Management Services, and a full complement of ambulatory care sites including school-based services.

About the Role

Contra Costa County Health is offering excellent employment opportunities for full-time Health Services Information Technology Project Manager positions assigned primarily to the Health Services Information Technology Unit located in Martinez, CA or Concord, CA.

What We Are Looking For

• A joyful collaborator who is articulate, both verbally and in writing, communicates clearly and professionally with staff, providers, and the vendor community, and works well in a team
• A passionate steward who shows initiative and follow-through
• A responsible innovator who effectively analyzes and prioritizes situations as they arise during the day, responding to urgent requests in a timely manner in an atmosphere with competing demands
• Acknowledges and respects cultural and linguistic differences of diverse populations
• Demonstrates empathy in handling customer needs and builds a trusting rapport with customers
• Excels at troubleshooting

Responsibilities

• Overseeing project delivery from discovery to closure
• Ensuring project governance is established and that communication occurs effectively to all levels of the organization
• Providing cadenced project status updates
• Creating and using standard project artifacts (Charter, RAID, etc.)
• Ensuring that all resources assigned to the project are meeting timelines, escalating when appropriate
• Adhering to documented project phase gates
• Supporting organization use of Agile/associated work tracking platforms

Why You Might Love This Job

• Your work will impact the lives, health, and wellbeing of all residents (with a focus on the diverse, marginalized communities) and businesses in Contra Costa County
• Professional development funds are available for each employee
• Offices are in the central part of the County
• The team you would work with is full of people passionate about their jobs, constantly innovating, and joyful collaborators
• Offers a generous benefits package

Challenges You Might Face

• Multiple divisions/stakeholders within project may have different priorities
• Shared resources across projects
• Adapting to new and ever-changing technology

Competencies Required

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Professional & Technical Expertise: Applying technical subject matter to the job
• Using Technology: Working with electronic hardware and software applications
• Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Self-Management: Showing personal organization, self-discipline, and dependability
• Informing: Proactively obtaining and sharing information
• Oral Communication: Engaging effectively in dialogue
• Writing: Communicating effectively in writing
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes
• Teamwork: Collaborating with others to achieve shared goals
• Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives

Minimum Qualifications

Education: Possession of a Bachelor's degree from an accredited college or university with a major in Accounting, Business Administration, Public Administration, Health Care Administration, Computer Science, Management Information Systems or a closely related field.

Experience: Five (5) years of full-time or its equivalent experience as a project manager or health systems analyst leading and managing projects, including (2) two years in a health care information systems environment, working with end users to extract, document and optimize data flow, implement systems, and support applications and databases.

Substitution for Education: One (1) additional year of qualifying experience noted above may be substituted for the required academic major.

Certification: Possession of a current PMP (Project Management Professional) certification issued by Project Management Institute.

Selection Process

Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

Virtual Oral Assessment: Candidates that meet the minimum qualifications will be invited to participate in an online, on-demand interview. The interview will measure candidates' competencies as they relate to the job and will be rated by subject matter experts. These competencies may include but are not limited to: Action & Results Focused, Self-Management, Informing, Project Management, and Oral Communication. Candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. (Weighted 100%).

Tentative Exam Dates: Remote Exam/Evaluation: Week of September 11, 2026

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org. For any technical issues, please contact the Government Jobs' applicant support team at +1-855-524-5627.