Health Service Administrator (HSA)

NaphCare is seeking a motivated and inspiring Health Services Administrator (HSA) to join our team of medical professionals at the Marion County Jail in Ocala, FL. The HSA leads our medical and mental health teams to ensure patients in residence receive quality care that protects their rights, dignity, and health.

About the Role

As the HSA, you will foster a positive culture and work environment, set clear expectations and direction for staff, communicate practice changes, recruit, coach, and develop others. You will advocate for nursing needs, offer support, and collaborate with staff to provide necessary healthcare and treatment services for patients.

Responsibilities

• Collaborate with the Medical Director, Mental Health Director, and Dental services staff to set clinical priorities and provide direction for nursing services, ensuring staff are responsive to patients.
• Provide oversight, case consultation, coaching, and troubleshooting to the nursing services unit to create a cohesive, skilled, and supported team.
• Directly supervise the Nursing Leadership Team, including performance reviews, setting and reviewing expectations, advocating for skill development, and performing hiring/separation actions.
• Assure clinical quality standards and expectations are set and monitored through a clinical performance and review process.
• Manage and monitor staff behaviors and expectations to meet all NaphCare policies, guidelines, and requirements to maintain a healthy work environment.
• Facilitate staff development activities, including clinical practice updates, skill development, community resources/partners updates, and law updates.
• Provide and/or coordinate in-service training for all jail staff, as needed.
• Monitor and ensure compliance with National Commission on Correctional Health Care (NCCHC) standards, Prison Rape Elimination Act (PREA) standards, regulatory requirements, and legally mandated training requirements for nursing services.
• Collaborate with NaphCare’s Finance Team to monitor available funds and stay within allotted budget authority.

Requirements

• Holds a current, unrestricted license as a Registered Nurse within FL.
• Possesses an active BLS CPR Certification (American Heart Association required).
• Must pass the facility’s criminal background check and drug screening.
• Five years of well-developed administrative, clinical, and progressive management experience in a government or private organization related to comprehensive medical, dental, and mental healthcare services within a correctional healthcare or acute care setting.
• Ability to manage budgets, analyze contracts, and manage complex staffing matrices between medical and mental health teams.
• Excellent communication skills with proven experience leading, managing, and coaching medical staff through complex Human Resource issues and challenges.
• Knowledge of nursing practice principles and techniques, occupational health and safety standards, infectious disease management, applicable healthcare laws, regulations, and procedures for direct healthcare services.
• Ability to maintain confidentiality of all proprietary and/or confidential information.
• Display integrity, professionalism, and ability to adhere to a Code of Conduct and comply with all facility correctional healthcare policies, procedures, and legal requirements.

Physical Capabilities

• Ability to stand for long periods, lift and move patients (up to 50 pounds), bend, squat, reach, push, pull, and walk significant distances.
• Perform physically demanding tasks like CPR while maintaining good balance and endurance throughout a shift.

Benefits

For full-time employees:

• Health, dental, and vision insurance starting day one.
• Prescriptions free of charge through our health plan, beginning day one.
• Lowest cost benefits.
• Employee Assistance Program (EAP) services.
• 401K and Roth with company contribution starting day one.
• Tuition assistance.
• Referral bonuses.
• Term life insurance at no cost to the employee.
• Generous paid time off and paid holidays.
• Free continuing education and CMEs.