Health Navigator

About the role

The Health Navigator supports individuals by helping them identify available programs and local supports.

Responsibilities

• Establish rapport and offer general guidance.
• Aid people in connecting to options addressing daily needs like food access, transportation, housing-related concerns, and health information.
• Provide practical assistance and serve as a reliable point of contact.
• On any given day, assist with tasks such as explaining a blood pressure reading, locating groceries, arranging transportation for an appointment, or identifying an appropriate program based on their situation.
• Strengthen reach to available resources and help individuals navigate processes that might be challenging to manage.

Requirements

• High school diploma or equivalent required; associate degree preferred.
• Experience assisting individuals from varied backgrounds.
• Knowledge of local programs, resource networks, and available options.
• Strong communication skills and ability to establish rapport.
• Ability to work across multiple processes and assist individuals in understanding next steps.
• Skills in coordination, problem-solving, and identifying available options.
• Ability to maintain accurate documentation and referral tracking.
• Bilingual skills a plus.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience assisting individuals from varied backgrounds.
• Knowledge of local programs, resource networks, and available options.
• Strong communication skills and ability to establish rapport.
• Ability to work across multiple processes and assist individuals in understanding next steps.
• Skills in coordination, problem-solving, and identifying available options.
• Ability to maintain accurate documentation and referral tracking.
• Bilingual skills a plus.

Skills

• Coordination
• Problem-solving
• Identifying available options

Benefits

• Supporting individuals in accessing necessary resources and services.
• Building rapport through various interactions.
• Maintaining accurate documentation and referral tracking.
• Collaborating with partner organizations, providers, and programs to address individual needs.
• Aiding in arranging transportation, coordinating appointments, or locating essential items.

Pay

TBD

Schedule

N/A

Benefits

• Supporting individuals in accessing necessary resources and services.
• Building rapport through various interactions.
• Maintaining accurate documentation and referral tracking.
• Collaborating with partner organizations, providers, and programs to address individual needs.
• Aiding in arranging transportation, coordinating appointments, or locating essential items.