Health Market Leader II

About the role

Your role is focused on providing leadership of the health market for the Charlotte office of CannonDesign. This includes responsibility for developing and leading high-performance, diverse teams and implementing the office or regional Market Business Plan. You will contribute to the firm’s success through business development and client engagement, client and team leadership, mentoring, and advancing the quality of work. You will integrate our range of design services, manage processes, and deliver solid financial performance for the market. As an ambassador of our brand, you will champion Living-Centered Design and bring the firm’s purpose—to help people continuously flourish—to life in every client touchpoint.

Responsibilities

• Market Leadership: Advance strategic initiatives and client pursuit discussions; lead development of the market business plan with office and market leadership; outline strategies and actionable items that advance client engagement, market differentiation, and team building aligned with firm-wide goals; participate in global health market leadership efforts to improve practice.
• Top Line Development: Work with client leaders and firm-wide resources to grow market revenue by identifying and pursuing new target clients and nurturing existing relationships; differentiate CannonDesign in the marketplace and promote the full range of integrated design services; support advancement of Living-Centered Design across client engagements; accountable for overall top line results with a personal goal of achieving $4.0M per year in net signed fees.
• Client and Team Leadership: Lead by example; demonstrate commitment to clients by actively participating in select project opportunities; serve as a client leader and/or subject matter expert where appropriate.
• Understand the Market: Identify future market trends and growth opportunities; maintain a high level of knowledge of the market including best practices and evidence-based and research-based design.
• Bottom Line Success: Collaborate with office practice leader, associate practice director, regional practice director, and client leaders to implement business plan bottom line initiatives; achieve a minimum of 10% firm profitability level for the market each year.
• Staff Development: Assess, mentor, coach, and recruit staff to build a high-performance team and develop future leaders; take ownership for the growth of a diverse and inclusive team; establish an environment that encourages leadership, integrity, humility, respect, responsibility, collaboration, experimentation, innovation, creativity, and entrepreneurship.

Time Commitments

• 40% of time devoted to activities that advance brand and develop new business opportunities with client partners focused on market and office growth.
• 40% of time focused on engaging and partnering with clients on billable project work, providing leadership and fostering strong client relationships that lead to high satisfaction and future opportunities.
• 10% of time devoted to market leadership including strategy development, market intelligence and differentiation, business practice support, recruiting, and related staff growth and development activities.

Requirements

• Bachelor degree in a relevant field required.
• Current registration/licensure in Architecture, Interior Design or Engineering preferred.
• Additional certifications and/or training relevant to this role are preferred.
• Minimum of 15 years of experience with a proven track record of strategic growth, market and team leadership, and business development success in the Health Market.
• Strong presentation skills essential.
• Exceptional client and people leadership skills required.
• Strong business acumen and proven ability to create and execute strategy.
• Professional acumen and maturity demonstrated by the ability to communicate authentically and respectfully.
• Ability to inspire, motivate, and develop high-performing, accountable teams.
• Must be able to demonstrate sound judgment and a sound approach regarding risk management and mitigation.
• Some travel required.