Health Leave Coordinator

About the role

The Health Leave Coordinator (HLC) is a non-clinical position in the Office of USC Campus Support and Intervention (CSI).

Responsibilities

• Supports students and their families in the process of taking a Health Leave of Absence (HLOA) from the University.
• Helps constituents determine the appropriateness of a HLOA, as well as determine the necessary steps in requesting a Health Leave.
• Administers the leave and supports the student through the administrative and logistical issues associated with the leave and return processes.
• Collaborates with campus partners and academic units to determine an individualized health leave plan and a supportive return plan.
• Determines the readiness for a student to return from leave and, on a case-by-case basis, collaborates with campus partners on the student’s readiness, and recommendations for when a student returns to the USC community.
• Assists the CSI team in supporting students, faculty, and staff in navigating other university processes, respond to crises –individual and campus-wide, and assist families of those in distress.
• Performs caseload analysis of all HLOA cases in order to ensure a timely and thorough response, and identify and present best options and solutions for students who require a HLOA and CSI support.

Requirements

• A Master’s degree from an accredited institution in psychology or related fields such as MA, MSW or MFT preferred, a master’s from an accredited institution in higher education student affairs (e.g., Master of Education or Master of Science) will be considered.
• Licensed or within 6 months of completing licensure requirements.
• A minimum of one year of post-graduate professional experience in a clinical or university setting preferred.
• Experience in the area of case management support and crisis intervention with the ability to calmly manage multiple situations and projects at the same time.
• Experience working with a diverse student population in higher education.
• Demonstrated proficiency with university policies, protocols and databases.
• Excellent problem-solving skills, written and oral communication skills, and listening skills.
• Proven interpersonal skills, with the ability to develop good stakeholder relationships and work effectively with students, faculty, staff, administrators and family members.
• Demonstrated ability to work independently with minimal supervision, deftly handle time-sensitive matters, meet strict deadlines, and accomplish high-profile and sometimes confidential tasks.
• Demonstrated organizational skills and be able to undertake multiple tasks simultaneously.
• Professionalism and confidentiality.

Qualifications

• Bachelor's degree in Psychology, Social Work or related field; MA, MSW, or MFT preferred.
• Master's in higher education student affairs (e.g., Master of Education or Master of Science) will be considered.
• Minimum of two years in the area of case management support and crisis intervention.
• Five years preferred.
• Ability to calmly manage multiple situations and projects at the same time.
• Experience working with a heterogeneous student population in higher education.
• Excellent written and oral communication skills, and an exemplary attention to detail.
• Demonstrated interpersonal, organizational, critical thinking, and analytical skills.
• Ability to develop good stakeholder relationships and work effectively with students, faculty, staff, administrators and family members.
• Demonstrated ability to work independently with minimal supervision, deftly handle time-sensitive matters, meet strict deadlines, and accomplish high-profile and sometimes confidential tasks.
• Demonstrated proficiency with university policies, protocols, and databases.
• Demonstrated experience with office management software/tools (e.g. Google suite, Slack, Skype).
• Ability to present ideas and solutions in non-technical, business-friendly terms and translate complex ethical, legal, and compliance concepts.

Skills

• Strong communication and interpersonal skills.
• Problem-solving and critical thinking skills.
• Organizational and time management skills.
• Confidentiality and professionalism.

Benefits

N/A

Pay

The annual hourly range for this position is $33.86–$36.65.

Schedule

N/A