Health Insurance Product Coordinator

Job Responsibilities

• Prepare recommendations for annual product changes based on market research, competitive analysis and discussions with internal stakeholders.
• Develop, update and coordinate work associated with the annual product refresh and benefit implementation.
• Act as a liaison between strategy and product department and numerous business owners from different functional areas of the company.
• Facilitate recurring and ad hoc product-related meetings.
• Lead RFP process and aid in the business case development for new prospective vendors.
• Participate in implementation of newly contracted vendors.
• Own relationship with product-specific supplemental benefit vendors post-implementation, including problem resolution and SLA compliance with contractual language.
• Work closely with network development and legal departments on annual vendor contract renewal.
• Own oversight to ensure vendors remain compliant with all regulations, rules, etc. set forth by the Centers for Medicare & Medicaid Services and the Office of the Commissioner of Insurance.

Job Requirements

• Associate’s degree in a related field or 4 years of related experience (Bachelor’s degree preferred).
• Minimum 4 years of experience managing effective internal and external relationships.
• 2 years of vendor management experience (preferred).
• Knowledge of health insurance plan designs (preferred).
• Strong project management skills with proven ability to organize and prioritize work.
• Excellent verbal, written, facilitation, and presentation skills across a variety of settings.
• Demonstrated ability to understand member needs and provide solutions by leveraging company resources.
• Skilled in conflict resolution with strong interpersonal skills to collaborate effectively with diverse stakeholders.

About the Role

Supports the product development department in creating and maintaining healthy, strong Wisconsin communities.

Qualifications

Location: Candidates must reside in the state of Wisconsin for consideration. With our hybrid workplace model, this position is eligible to work 3 days a week at your home office (reliable internet is required), and 2 days a week at one of our offices in Menasha or Brookfield. Hours: 1.0 FTE, 40 hours per week, 8am-5pm Monday through Friday.

Benefits

Check out our 2025 Community Report to learn a little more about the difference our employees make in the communities we live and work in. As an employee, you will have the opportunity to work hard and have fun while getting paid to volunteer in your local neighborhood.

Pay

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Schedule

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Skills

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Network Health is an Equal Opportunity Employer.