Health Insurance Enrollment Specialist

Saint Joseph Health System offers Daily Pay — work today, get paid today. On-the-job training is available, and the cost of certification is covered.

Benefits

• Tuition reimbursement for all full- and part-time colleagues effective first day of employment
• 100% paid tuition for ASN to BSN program (paid directly to learning partner)
• Benefits start day one (including medical, dental, vision, PTO, life, short-term/long-term disability, etc.)
• Retirement savings account with employer match
• Generous paid time off program + 7 paid holidays
• Colleague well-being resources
• No mandatory overtime
• Employee referral incentive program
• State-of-the-art equipment, unlimited CEUs, and a supportive team approach

About the Role

Impartially provides education about the availability of health insurance plans to recipients. Facilitates the enrollment process in various health coverage programs offered by the HIE department. Delivers information in a culturally and linguistically appropriate manner to the population served.

Requirements

• Bachelor’s degree in Healthcare, Business, Behavioral Science, or related field highly preferred
• 5–6 years of health insurance, Medicaid, and Social Security eligibility enrollment experience required
• Must acquire Indiana and Michigan Department of Insurance Accident, Life & Health (ALH) License within 3 months of employment
• Valid Indiana driver’s license and proof of valid automobile insurance
• Minimum of 1–2 years of experience in health insurance sales, Medicaid eligibility, Children’s Health Insurance Program, and knowledge of state and federal aid programs
• Prior on-the-job training in medical clerical skills helpful
• Prior leadership or management skills preferred
• Excellent verbal and written communication skills fostering team collaboration, ownership, and accountability
• Ability to handle conflict and confront challenging issues in a fast-paced work environment
• Excellent interpersonal skills, cooperation, tact, and diplomacy to influence others internally and externally
• Must demonstrate a cooperative demeanor and be comfortable interacting with a wide variety of people
• Excellent computer skills, including experience with Microsoft Office products
• Cannot have had an insurance agent or broker license, Indiana or Michigan Navigator certification, or any equivalent license or certification denied, suspended, or revoked
• Cannot have been convicted of a disqualifying felony or other crime, including unfair trade practices or fraud in the insurance business
• Must provide own transportation and be able to travel and work at various locations
• Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs