Health Information Records Analyst I

About the role

The Health Information Management (HIM) Health Records Analyst manages patient data within the healthcare facility, ensuring the accuracy, organization, and security of health records. This role provides reasonable assurance that patient care and satisfaction remain a priority by compiling, processing, maintaining, and sustaining medical records of hospital and clinic patients in accordance with medical, administrative, ethical, legal, and regulatory requirements. The position offers an opportunity to work with electronic health records, medical documentation, record management processes, and healthcare compliance standards while supporting quality patient care across the system.

Responsibilities

• Learn the fundamentals of health records and health information management (HIM).
• Learn the terminal digit order filing system to locate historical paper and microfilmed medical records as requested.
• Develop a general understanding of Epic Chart Desk.
• Understand policies/procedures documented in the systems policy repository specific to the job role.
• Process health records (e.g., paper medical record scanning, adoption cases, chart destruction/retention, unidentified patient assignment/merges, date of death processing, medical record assignment, etc.).
• Answer phone calls, satisfy requests, and relay messages associated with the role.
• Develop an understanding of scanning methodologies (e.g., HIM scans, Fax Image Management System (FIMS), Clinic scanning, etc.).
• Become familiar with all areas of HIM/locations and the role each team plays.
• Learn what a duplicate medical record is, how to identify/report it, etc.
• Gain a general understanding of chart corrections to appropriately direct callers and assist as needed.
• Work is typically performed in an office environment; accountable for satisfying all job‑specific obligations and complying with organization policies and procedures.

Requirements

• High School Diploma or GED (required).
• Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Benefits

• Full benefits (health, dental and vision) starting on day one.
• Three medical plan choices, including an expanded network for out‑of‑area employees and dependents.
• Pre‑tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA).
• Company‑paid life insurance, short‑term disability, and long‑term disability coverage.
• 401(k) plan that includes automatic Geisinger contributions.
• Generous paid time off (PTO) plan that allows you to accrue time quickly.
• Up to $5,000 in tuition reimbursement per calendar year.
• MyHealth Rewards wellness program to improve your health while earning a financial incentive.
• Family‑friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones.
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work‑life support, digital self‑help tools and more.
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance.

Pay

$15.25 minimum hiring rate with increased rates for experienced individuals.

Schedule

On‑site position in Scranton, PA. Full time, 40 hours per week, Days (8:00 am‑4:30 pm).