Health Information Operations Supervisor
Datavant · Upland, CA · 4 wk ago
Management$21.25–$30/hrFull-time
We need to output HTML fragment with headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Preserve all substantive info.
We need to parse the posting.
Content:
Intro paragraph about Datavant mission etc. Could be "About the role" or maybe "About the company"? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections apply.
We have:
- Description of role: "The Service Delivery Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to the Service Delivery Manager. The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as handling escalated situations and driving a positive work environment. The Service Delivery Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites."
That's responsibilities.
Then "You Will:" repeated list of bullet points (duplicated). We need to preserve but not duplicate. So we need to extract unique bullet points.
List:
- Have a passion to lead, train and motivate a growing and excited Team.
- Communicate and collaborate with leadership on issues, opportunities, or challenges.
- Lead Audit Team which receives requests from Payors
- Review data and provide client and leadership solutions
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
- Manage the Request coming in from the Risk Management Team of the client
- Be the leader of client locations and plan for fluctuating needs.
- Oversee the escalation calls from our centralized call centers
- Participates in project teams and committees to advance operational Strategies and initiatives
- Coordinates with location/client management on complex issues while building a strong relationship
These are responsibilities/duties.
Then "What You Will Bring To The Table:" list:
- A true leadership philosophy in which the goal of the leader is to serve
- Ability to support clients and your Team working both on-site and remotely.
- 1-2 years of Health Information related experience
- Well-versed with HIPAA standards.
- A knack for presenting to leadership, clients, and your Team via Video or in person.
- Solution provider and forward thinking
- Detail and quality oriented as it relates to accurate and compliant information for medical records.
- Power BI, MS Office
- Bonus Points If: EMR experience with EPIC, or Cerner.
- Previous production/metric-based work experience
- Team building and experience elevating individuals’ careers.
These are qualifications/requirements/skills.
Then Pay: "Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $21.25—$30 USD"
That's pay info.
Schedule: Not mentioned. Benefits: Not mentioned (except maybe health screenings/vaccinations requirement but not benefit). So we should not include Benefits or Schedule sections because no specific content.
We also have some other paragraphs about vaccinations, EEO, accommodation request, privacy policy etc. Those are boilerplate to remove.
We also have "Any requests to be exempted from these requirements will be reviewed..." that's about vaccinations requirement; it's not a benefit but maybe a requirement? It's about health screenings and vaccinations required by clients. Could be considered a requirement? It's a condition of employment. Might be considered a requirement but it's more about compliance. However it's part of the posting but not a core qualification. The instruction: remove EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The vaccination requirement is not EEO; it's a condition. Might be considered substantive? It's about health screenings and vaccinations required by clients. It's not a typical qualification but it's a condition. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep that info somewhere. Where to place? Could be under Requirements or Qualifications as a bullet: "Must comply with client-required post-offer health screenings and vaccinations (flu shot, Tdap, COVID-19, etc.)". However we must not invent; we need to keep exact wording? We can paraphrase but must preserve meaning. Safer to include as a bullet under Requirements.
Also "This job is not eligible for employment sponsorship." That's a requirement/condition. Could be under Requirements.
EEO statements etc are boilerplate to remove.
Also "Know Your Rights..." etc is boilerplate.
Also accommodation request etc is boilerplate? It's about reasonable accommodations; could be considered policy but maybe not needed. It's likely boilerplate to remove.
We need to output only HTML fragment, no markdown.
We'll structure:
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Preserve all substantive info.
We need to parse the posting.
Content:
Intro paragraph about Datavant mission etc. Could be "About the role" or maybe "About the company"? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections apply.
We have:
- Description of role: "The Service Delivery Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to the Service Delivery Manager. The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as handling escalated situations and driving a positive work environment. The Service Delivery Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites."
That's responsibilities.
Then "You Will:" repeated list of bullet points (duplicated). We need to preserve but not duplicate. So we need to extract unique bullet points.
List:
- Have a passion to lead, train and motivate a growing and excited Team.
- Communicate and collaborate with leadership on issues, opportunities, or challenges.
- Lead Audit Team which receives requests from Payors
- Review data and provide client and leadership solutions
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
- Manage the Request coming in from the Risk Management Team of the client
- Be the leader of client locations and plan for fluctuating needs.
- Oversee the escalation calls from our centralized call centers
- Participates in project teams and committees to advance operational Strategies and initiatives
- Coordinates with location/client management on complex issues while building a strong relationship
These are responsibilities/duties.
Then "What You Will Bring To The Table:" list:
- A true leadership philosophy in which the goal of the leader is to serve
- Ability to support clients and your Team working both on-site and remotely.
- 1-2 years of Health Information related experience
- Well-versed with HIPAA standards.
- A knack for presenting to leadership, clients, and your Team via Video or in person.
- Solution provider and forward thinking
- Detail and quality oriented as it relates to accurate and compliant information for medical records.
- Power BI, MS Office
- Bonus Points If: EMR experience with EPIC, or Cerner.
- Previous production/metric-based work experience
- Team building and experience elevating individuals’ careers.
These are qualifications/requirements/skills.
Then Pay: "Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $21.25—$30 USD"
That's pay info.
Schedule: Not mentioned. Benefits: Not mentioned (except maybe health screenings/vaccinations requirement but not benefit). So we should not include Benefits or Schedule sections because no specific content.
We also have some other paragraphs about vaccinations, EEO, accommodation request, privacy policy etc. Those are boilerplate to remove.
We also have "Any requests to be exempted from these requirements will be reviewed..." that's about vaccinations requirement; it's not a benefit but maybe a requirement? It's about health screenings and vaccinations required by clients. Could be considered a requirement? It's a condition of employment. Might be considered a requirement but it's more about compliance. However it's part of the posting but not a core qualification. The instruction: remove EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The vaccination requirement is not EEO; it's a condition. Might be considered substantive? It's about health screenings and vaccinations required by clients. It's not a typical qualification but it's a condition. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep that info somewhere. Where to place? Could be under Requirements or Qualifications as a bullet: "Must comply with client-required post-offer health screenings and vaccinations (flu shot, Tdap, COVID-19, etc.)". However we must not invent; we need to keep exact wording? We can paraphrase but must preserve meaning. Safer to include as a bullet under Requirements.
Also "This job is not eligible for employment sponsorship." That's a requirement/condition. Could be under Requirements.
EEO statements etc are boilerplate to remove.
Also "Know Your Rights..." etc is boilerplate.
Also accommodation request etc is boilerplate? It's about reasonable accommodations; could be considered policy but maybe not needed. It's likely boilerplate to remove.
We need to output only HTML fragment, no markdown.
We'll structure:
About the role
maybe a short paragraph summarizing role? The posting already has description; we could put that as
under About the role. Then
Responsibilities
with- for each duty.
Then
Qualifications
(or Requirements) with bullets for what you bring to table plus vaccination requirement and sponsorship. We could also haveSkills
for specific skills like Power BI, MS Office, EMR experience etc. But we can combine. The instruction: Prefer a few substantive sections over many thin ones. So maybe we have About the role, Responsibilities, Qualifications, Pay. We'll not include Benefits or Schedule. We'll include Pay section. Now craft HTML. We need to ensure we don't duplicate content. Let's write About the role paragraph: combine the introductory sentences about Datavant mission and role overview? The instruction: do NOT repeat the job title as a heading. The About the role section could contain a brief description of the role and company. We'll include the mission paragraph and role overview. We'll take: "Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare." Then role description: "The Service Delivery Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to the Service Delivery Manager. The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as handling escalated situations and driving a positive work environment. The Service Delivery Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites." We can combine into one or two paragraphs. Now Responsibilities: list the bullet points from "You Will:" (unique). We'll output as- ... etc.
Now Qualifications: list from "What You Will Bring To The Table:" plus vaccination requirement and sponsorship.
We need to ensure we don't duplicate bullet points that are similar to responsibilities.
Let's list qualifications bullets exactly as given:
- A true leadership philosophy in which the goal of the leader is to serve
- Ability to support clients and your Team working both on-site and remotely.
- 1-2 years of Health Information related experience
- Well-versed with HIPAA standards.
- A knack for presenting to leadership, clients, and your Team via Video or in person.
- Solution provider and forward thinking
- Detail and quality oriented as it relates to accurate and compliant information for medical records.
- Power BI, MS Office
- Bonus Points If: EMR experience with EPIC, or Cerner.
- Previous production/metric-based work experience
- Team building and experience elevating individuals’ careers.
Now add vaccination requirement: "To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion."
We could condense into a bullet: "Must comply with client-required post-offer health screenings and vaccinations (flu shot, Tdap, COVID-19, etc.); exemptions reviewed case-by-case."
But we must preserve substantive information; we can keep as a paragraph rather than bullet. However Qualifications section expects list; but we can also have a
under Qualifications for that note. The instruction: Use
- for any list of duties/requirements/benefits, and
for prose. So we can keep the vaccination note as a
under Qualifications (or Requirements). Similarly sponsorship note: "This job is not eligible for employment sponsorship." could be a
. Now Pay section:
Pay
withcontaining the pay range sentence. Now ensure we don't include any boilerplate: EEO statements, accommodation request, privacy policy, Know Your Rights, etc. Remove. Now output HTML. Let's craft. We need to ensure no stray text. We'll output:
About the role
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. The Service Delivery Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to the Service Delivery Manager. The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as handling escalated situations and driving a positive work environment. The Service Delivery Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.
Responsibilities
- Have a passion to lead, train and motivate a growing and excited Team.
- Communicate and collaborate with leadership on issues, opportunities, or challenges.
- Lead Audit Team which receives requests from Payors
- Review data and provide client and leadership solutions
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
- Manage the Request coming in from the Risk Management Team of the client
- Be the leader of client locations and plan for fluctuating needs.
- for any list of duties/requirements/benefits, and
- ... etc.
Now Qualifications: list from "What You Will Bring To The Table:" plus vaccination requirement and sponsorship.
We need to ensure we don't duplicate bullet points that are similar to responsibilities.
Let's list qualifications bullets exactly as given:
- A true leadership philosophy in which the goal of the leader is to serve
- Ability to support clients and your Team working both on-site and remotely.
- 1-2 years of Health Information related experience
- Well-versed with HIPAA standards.
- A knack for presenting to leadership, clients, and your Team via Video or in person.
- Solution provider and forward thinking
- Detail and quality oriented as it relates to accurate and compliant information for medical records.
- Power BI, MS Office
- Bonus Points If: EMR experience with EPIC, or Cerner.
- Previous production/metric-based work experience
- Team building and experience elevating individuals’ careers.
Now add vaccination requirement: "To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion."
We could condense into a bullet: "Must comply with client-required post-offer health screenings and vaccinations (flu shot, Tdap, COVID-19, etc.); exemptions reviewed case-by-case."
But we must preserve substantive information; we can keep as a paragraph rather than bullet. However Qualifications section expects list; but we can also have a